SM
Sisipho M
Active since Oct 2024
3
Reviews
0
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Reviews
3 reviews2 months ago
Hyundai Dealership & Logistics Company – Poor Communication and Unacceptable Delivery Experience
I am extremely disappointed with the service I have received following the purchase of a brand-new Hyundai vehicle. The dealership appointed a third-party logistics company to deliver the vehicle from KwaZulu-Natal to the Eastern Cape. Since the vehicle left the dealership, the logistics company has been unresponsive and has failed to provide clear or consistent updates on the vehicle’s location or delivery timeline. The driver has ignored my calls and messages entirely. When I escalated this to the dealership, I was informed that the delivery truck allegedly experienced a tyre puncture. While I understand that delays can happen, the complete lack of transparency and communication is unacceptable — especially for a high-value purchase. As a customer, I expected a far higher standard of professionalism and accountability associated with the Hyundai brand. This experience has caused significant distress and has resulted in a complete loss of confidence in both the dealership and the delivery process. I am requesting urgent intervention from Hyundai South Africa to: • Investigate the conduct of the dealership and logistics company • Provide clear written confirmation of the vehicle’s status • Advise on my options, including cancellation, due to service failures This matter remains unresolved, and I am awaiting a formal response.
0 replies
3 months ago
I had such a wonderful experience as a first time insurance taker, the service was amazing the agent was very kind and gentle in explaining the ins and outs and the importance of taking the comprehensive cover
I had such a wonderful experience as a first time insurance taker, the service was amazing the agent was very kind and gentle in explaining the ins and outs and the importance of taking the comprehensive cover. I’m so happy to be part of the OUTsurance family, as a first time car owner I know that I do not have to worry about anything because OUTsurance has my back 💪🏼
56 replies
18 months ago
Purchased tickets but didn't receive them.
Ticket pro's website is disgustingly dysfunctional. I bought tickets for the Bafana Bafana vs Congo match on the 11th October and I didn't receieve an confirmation email and download downloadable tickets. Tried contacting Ticket pro to log a query with no assistance. I'm so furious, had I read other reviews before I used their website, I would've avoided such unprofessional and dissatisfying service.
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
2 (66.66666666666667%)