Active since Jan 2011
Good day, was at Spec-Savers Kolonnade on Friday with my 84 year old Mom, Eugene Hildebrand is always so kind and gentle with her... as is all the floor staff. Truly recommend them - a 10/10 rating from me.
My husband and I were in Telkom at Kolonnade Mall to upgrade my Cell phone. We had great service from Junior and Monde and would recommend them for Cell phone upgrades. A 9/10 rating from us
My Appointment was for 09h00, i arrived early expecting to be kept in a queue for a long time.... Was assisted at the door, there was a young lady walking up and down as well as a young gentlemen, assisting where they could. Was called to register me on the system. And then was assisted straight away. The gentlemen that assisted me was efficient and good mannered. All in all a good experience and would rate their service a 9/10. Will definitely recommend them if you need to renew your Driver's license.
I previously share a problem that I had experienced in July 2022 when travelling back from London Gatwick. After posting my review on Hello Peter - Gwen gave me a call and started the procedure all over again. I am happy to report that Travelstart came to the party and settled my dispute a favourable manner and refunded all the costs incurred. Thank you Gwen and Travelstart - you have restored my faith in your company.
I made a booking with Travel start in January 2022 to travel in June - before i left I checked my flight details and Qatar had changed the flight schedule - neither they nor travel start had bothered to advise me. Travel start was very helpful to change the booking. Upon my return date arrived at Gatwick only to discover that the flight back did not exist. Neither Travel start nor Qatar airways had advised me of changes. I had to purchase new tickets to get home - and now Travel start says they are only a booking agent and not liable and Qatar is non responsive..... Very very expensive lesson learnt - No help from either and nobody taking ownership of the problem either just passing the buck one to the other. Managed to get the portion of the ticket that i did not use back - but the cost of the new tickets that I had to purchase nobody is taking responsibility for.
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