SM
Swazie M
Active since Nov 2024
4
Reviews
0
Industries
Reviews
4 reviews14 months ago
Poor service
MetroFiber service is pathetic and the finance department is ***********. I made my payment before the first of the month, ensuring that my account remained in good standing. However, despite this, my service has been disconnected. When I called your support team for assistance, I was informed that the finance team had knocked off and that no one would be able to assist me until the next day. This is highly frustrating and unacceptable, as I have fulfilled my obligation by making the payment on time and expect uninterrupted service. I wouldn’t recommend this network as it ****s its customers.
212 replies
17 months ago
Disappointed at spar at clayville in mall of tembisa
Today, I went to Spar Clayville at the Mall of Tembisa to purchase a combo deal that was on special and set to end today. Unfortunately, one of the items included in the combo was out of stock. I approached one of the staff members for assistance, and she advised me to speak to the manager, Simon, to request a rain check so that I could pay for the combo and collect the missing item later when it becomes available. I followed her advice and spoke to the manager. To my disappointment, Simon refused and stated that Spar does not do rain checks and only Pick n Pay offers such services. I then questioned why I was advised to speak to the manager about this if it isn’t a service Spar provides. Unfortunately, I didn’t receive a satisfactory response. I found this experience incredibly frustrating and disappointing. It reflects poorly on the communication and service standards of Spar Clayville. This lack of coordination wasted my time and left me feeling let down.
0 replies
17 months ago
Disappointing Service at Spar Clayville, Mall of Tembisa
Today, I went to Spar Clayville at the Mall of Tembisa to purchase a combo deal that was on special and set to end today. Unfortunately, one of the items included in the combo was out of stock. I approached one of the staff members for assistance, and she advised me to speak to the manager, Simon, to request a rain check so that I could pay for the combo and collect the missing item later when it becomes available. I followed her advice and spoke to the manager. To my disappointment, Simon refused and stated that Spar does not do rain checks and only Pick n Pay offers such services. I then questioned why I was advised to speak to the manager about this if it isn’t a service Spar provides. Unfortunately, I didn’t receive a satisfactory response. I found this experience incredibly frustrating and disappointing. It reflects poorly on the communication and service standards of Spar Clayville. This lack of coordination wasted my time and left me feeling let down. I hope Spar Clayville improves their customer.
0 replies
17 months ago
Poor customer service at spar mall of tembisa at clayville
Here’s a draft of your review based on your experience: Disappointing Service at Spar Clayville, Mall of Tembisa Today, I went to Spar Clayville at the Mall of Tembisa to purchase a combo deal that was on special and set to end today. Unfortunately, one of the items included in the combo was out of stock. I approached one of the staff members for assistance, and she advised me to speak to the manager, Simon, to request a rain check so that I could pay for the combo and collect the missing item later when it becomes available. I followed her advice and spoke to the manager. To my disappointment, Simon refused and stated that Spar does not do rain checks and only Pick n Pay offers such services. I then questioned why I was advised to speak to the manager about this if it isn’t a service Spar provides. Unfortunately, I didn’t receive a satisfactory response. I found this experience incredibly frustrating and disappointing. It reflects poorly on the communication and service standards of Spar Clayville. This lack of coordination wasted my time and left me feeling let down. I hope Spar Clayville improves their customer.
0 replies
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1 Star
4 (100%)