Active since Nov 2024
Cash Crusaders Sunny Park has shown me the most unprofessional and inconsistent service. For three months I’ve been paying interest on my laptop and Apple Watch without fail. Today, I travelled all the way from Johannesburg to Pretoria to collect my Apple Watch, only to be met with nonsense and double standards. When paying interest on my laptop, they only asked for my ID number. I gave it, and the payment was accepted without issue. But when I wanted to collect my Apple Watch (which belongs to me and which I am paying for), suddenly a physical ID was “mandatory.” How does this make sense? If you can take my money with only an ID number, why can’t you release my goods under the same condition? I even provided a copy of my ID via email, which they printed, but the manager refused. I was physically present in your store, but still treated like a stranger. The manager’s so-called “solution” was laughable. I was told if I lost my ID, I should go to the police, get an affidavit, and come back tomorrow. That’s unacceptable, especially for customers like me who travel long distances. Why must I waste more money and time because of your inconsistent rules? This is not how you treat paying customers. Instead of helping, you made the process difficult and left me stranded. It feels like you are happy to take my money every month but will find every excuse not to return my property. Cash Crusaders Sunnyside your service is disgraceful, your policies make no sense, and your staff lack basic customer care. I will never recommend anyone to do business with you.
We’ve just come out of a 5-day water outage at The Parks Lifestyle Apartments, managed by House Rentals, and I’m honestly shocked at how poorly this situation was handled. During the outage, they gave vague responses like “we’re lodging a ticket” or “we’re resolving it.” But nothing was followed up on. It’s like once Friday hits, they disappear zero support on weekends. Now that water is finally back, there’s still no hot water, yet we’re being billed for usage that includes hot water. How does that make sense? The management, especially Malcolm, does not pick up his phone. Emails go unanswered. Calls go unanswered. And this is meant to be a “modern estate”? The service feels anything but. If there were protests or public pressure, I’m almost certain this would’ve been resolved much faster. But because it’s quiet here, they think it’s okay to drag their feet. Honestly, it’s unacceptable. Residents deserve better communication, accountability, and basic service delivery.
We’ve just come out of a 5-day water outage at The Parks Lifestyle Apartments, managed by House Rentals, and I’m honestly shocked at how poorly this situation was handled. During the outage, they gave vague responses like “we’re lodging a ticket” or “we’re resolving it.” But nothing was followed up on. It’s like once Friday hits, they disappear zero support on weekends. Now that water is finally back, there’s still no hot water, yet we’re being billed for usage that includes hot water. How does that make sense? The management, especially Malcolm, does not pick up his phone. Emails go unanswered. Calls go unanswered. And this is meant to be a “modern estate”? The service feels anything but. If there were protests or public pressure, I’m almost certain this would’ve been resolved much faster. But because it’s quiet here, they think it’s okay to drag their feet. Honestly, it’s unacceptable. Residents deserve better communication, accountability, and basic service delivery.
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