SE
Shannon E
Active since Nov 2024
4
Reviews
0
Industries
Reviews
4 reviews4 months ago
Online purchase
Dear Makro Customer Service, I am extremely disappointed and frustrated with the service I have received. I placed an order for a bicycle via your online system on 22 November 2025, and today, 22 December 2025, a full month later, the item has still not been delivered. This was intended as a Christmas gift, and I allowed more than sufficient time for delivery. Yet, not only has the bicycle not arrived, but I have also received no communication from Makro regarding the delay or any explanation. I have had to follow up repeatedly, and each time I am promised a call back—which never happens. This level of service is unacceptable. I expect immediate action and a clear update on the status of my order. Please treat this matter with urgency and respond promptly.
56 replies
15 months ago
Deposit on rent short
The owner of the townhouse I was renting passed away and my lease came to an end with Mimi's Real Estate and after about 2 years of not having a lease the executor of the estate gave me notice to move out and that there would be no claim against me. I contacted Mimi's Real Estate to advise her that I had been given notice and to find out when I would be paid my deposit. Once I have received my deposit, I saw that she had paid me R3863.00 short. Her reason for the short pay was: 1. For a fine that I had received for my dog making a noise but the body corporate did not follow the correct process and Mimi's Real Estate was told not to pay it. Keeping in mind that I only moved into the townhouse because Mimi's Real Estate confirmed that I could have a dog. 2. My toilet was broken from the previous tenants, and I had to fix it, so I held back the rent and advised Mimi's Real Estate who then told me to pay for the fixing and take it off the rent which I did but then I get charged interest for late payment. 3. If I am given notice to move out how can Mimi's Real Estate take off a R2000 cancellation fee. I contacted the rental tribunal for assistance and OH MY WORD that was useless.
0 replies
16 months ago
POOR SERVICE DELIVERY AND LIES
I am writing to express my extreme disappointment with the service provided by Buffalo Logistics. I was eagerly awaiting a delivery that was scheduled for Saturday, 14 December 2024, but to my dismay, the delivery did not arrive as promised. When I contacted customer service, I was informed that the delivery was not successful due to no one being home of which was a blatant lie as I was home and the parcel is now being sent back to the warehouse. Despite my repeated attempts to resolve the issue, I was unable to escalate the matter as there was no manager available on site. This lack of accountability and transparency is unacceptable. I trusted Buffalo to deliver my package on time, and they have failed miserably.
53 replies
17 months ago
Two-pot customer service
I start my two-pot process on the 26 September 2024 and still have not been paid. Every time I follow up all I get is an email apology for the delay and now I am only getting paid on the 27 December 2024. Why???? The whole purpose of the two-pot was to help people that are in debt. I am absolutely saddened at the time the process if taking.
280 replies
Review Distribution
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1 Star
4 (100%)