RW
Ryan W
Active since Nov 2024
12
Reviews
0
Industries
Reviews
12 reviews3 months ago
Money market
Online services is useless especially money market mxm like five hour one must wait for a response online
0 replies
5 months ago
Urgent Complaint – Unreasonable Delay in Payout Due to Known System-Wide FICA Reset (User ID: 74843645)
Dear Mpumalanga Economic Regulator Complaints Team, I am lodging a formal complaint against Portapa (Pty) Ltd t/a Supabets (Licence holder under MER). Account Details: User ID: 74843645 Registered cellphone: [your number] Registered name: [your full name] Issue: Since approximately 20 November 2025, Supabets has had a widespread system glitch after a "upgrade" that has reset FICA status on thousands of previously verified accounts (including mine — I have been fully FICA verified for [months/years]). This has completely blocked access to the withdrawal section, even though I have legitimate winnings in my balance. Actions taken: Re-submitted all FICA documents multiple times via portal, email (fica@supabets.co.za), and WhatsApp (065 831 7225) Received only generic replies promising "an experienced agent will contact shortly" — no one ever does Live chat is useless and queues forever This is clearly a mass issue affecting thousands (see dozens of identical complaints on Hellopeter from 20–22 Nov 2025) This constitutes unreasonable delay in paying out winnings and possible breach of responsible gambling / licence conditions. I request: Immediate investigation and order for Supabets to release my funds Confirmation that my account is re-verified and withdrawals unblocked Any fines/penalties against Supabets for this systemic failure Attachments: Screenshots of withdrawal blocked / pending FICA Screenshots of generic replies from Supabets Proof of previous successful withdrawals (if you have) Copies of documents already submitted I am available on [your phone/email] for any clarification. Thank you — I trust MER will protect players as per the licence conditions.
53 replies
6 months ago
Capitec: con artist with BLU
I don't want the voucher no more you have already took ur 2rand bank chargers I want my twelve Rand back. I bought the voucher so I could play numbers that did come out at the time.... I don't need nothing in 24hours. Infact since the time till now I'm tryna solve this problem. YOU SAID TO ME I MUST GO CONTACT BLU VOUCHER. but I never buy it from BLU VOUCHER app I got it from your app. So why do I have to contact BLU who expects u to call them airtime. Or email them waist time... So like I'm a client n I feel I want my money back. I don't want to be told no refund on the vouchers. After being banked charged 2rand for a 10rand voucher and I should be happy or accept the fact that I never get my service I paid and I should also accept it basical I have paid extra for delayed services nope. I shouldn't be the one tryna solve a tech or whatever problem... Capitec I learnt my last time ever doing online transactions. Nope never and I'ma have to tell others about this scheme you'll doing
106 replies
6 months ago
Blu Voucher scheme
Charged by BLU voucher and Capitec banking app for a voucher that I never recieved and I'm told that nonsense but BLU VOUCHER is a big company 🤷🏿♂️ but they don't have a free social account like what's app for assistance they rely on us calling them with airtime or us emailing them which takes time or I should wait 24-48h for them to resolve it.... Which will be never
0 replies
16 months ago
Supabet misleading
They said today the even called me telling me today my money will be in they lie n now I want answers they just blue tick me ignore me
56 replies
16 months ago
Only lose not 1 win before December rigging
I agree with the last couple reviews they doing a Xmas rig
112 replies
16 months ago
Tictac Don't mess up
Please you'll need to also refresh you'll system on login so we don't have assume u are rigging us. Look on the other platforms reviews and see how the people complain and we can't all be wrong and the bets be right ok also you'll stopped giving me my DS on AGT slots and it must give u DS
0 replies
16 months ago
Supabet withdraw system is useless useless worst
I wish I could give no star... This platform the only platform that refuses to pay I am using them for years payments I've never change my accounts I'm told before withdraw 30mins after that I must wait 24hours before when I withdraw 1hour or sometimes quicker to the same account... *** system is this. I show them that they the only platform to ****n make us wait like we receiving millions like it must first go thru the goverment... Supabet logs u out while playing an don't tell u. On AGT slots when u win they hold u money hoping u can cancel u withdraw and put it back in the system
336 replies
16 months ago
I think supabet has 1 employee who works online with south Africa
So why is supabet do not telling us that they use one person to verify or to approve your payment one person to chat like there's only two people what does dealing with the whole lot South Africa we could even be one because like I'm talking to a person on messenger give me his name just the same person on the superbet app is the same person on the WhatsApp it's the same person missing you uh no man this this person is four places at once and mind like one these platforms and different type of names so this is the same name what comes up Supabet cannot take the whole week or the whole night or the whole day to pay withdrawal I mean smaller betting apps pay in 30 minutes hollywoodbets pays in less than 2 minutes when you chat to these platforms they respond right now when you check to them on a different maybe in different social media platforms you get immediately response you even speak to different names no super bit your take money you'll glitch your have so much problems on your app and you'll still don't hire people I can't be talking to the same personal or platforms on email on everywhere the same person and the funniest part during the day I talk to one person also who takes forever to reply and when I'm thinking what these people sleeping on the job then I look again and I'm thinking no man it's the same person I'm talking to so this person must be talking to everybody in South Africa and I've got a proof here because I'm took things screen recordings and I'm thinking it's myself superbet it exploiting people with we cannot wait forever for our money please please when I pay it immediate when I will draw it takes 24 hours to a whole week when I do e-wallet what's going on with your system
56 replies
17 months ago
Bettabets useless don't fall for the promo
Now there a game called AGT slots and they give u 5% of ur gamming back after 8hours it's a compulsory thing they do.. yesterday I play bettabets AGT lol when today I wanna see if I got free bets it's telling me I last played on the 24th... They mislead u to put money n claim to give bonus but it's just promo bonus and not compulsory
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
11 (91.66666666666667%)