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Carol B

Active since Dec 2024

5

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0

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Reviews

5 reviews

9 months ago

Good customer service

Bought perfume great service beautifully wrapped it just the courier company they use I wasn’t happy with aramex

1 reply

The Courier Guy

9 months ago

Excellent service

Perfect fast and early hrs of the day delivery love their service

0 replies

Aramex South Africa

9 months ago

Lies on tracking update and failure to deliver at my home address

When tracking my parcel the update was tried to deliver but can’t reach customer which was a lie no one called me the entire week was receiving deliveries and when they finally called they said they can’t deliver in my neighbourhood il have to meet them half way or pay an additional fee for the package to be delivered while when I checked out where I bought the good I qualified for free delivery at my entered address had to give them my husbands office address in order which is near their offices in order for them to agree to deliver my package their service is super bad their 1st excuse was my area is a high risk area and when I told them they said I need to add an additional fee for them to deliver so the fee will make my area less of a high risk area ai they should give their clients to “the courier guy” their service is 20/10 super good

0 replies

20 months ago

Game store

I had a return problem and the customer care manager(kogila) was not bordered in assisting me but after reviewing the store on Hellow Peter game head office contacted me and I received a call a day after the problem. I thank hello Peter and game is a good store it just the stuff that is not as helpful at times

3 replies

20 months ago

Game Online & Return done at Game Amanzimtoti

I bought a tv online and when it was delivered I figured it wasn’t the one I wanted and filled for purchase return a day after the tv was delivered so I that I can exchange and top up to get the one I want and received an email stating il be refunded in 3-5working days but the customer service manager is telling me that I will have to wait for 21 days in order for them to allow me to top up n get the one I want Which is unacceptable because you can’t terms and conditions saying another this and the store tells you a different story. Please intervene. Contact details Carol Bhengu ***

1 reply

Review Distribution

5 Star

3 (60%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

2 (40%)

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