SG
Sibusiso G
Active since Dec 2024
5
Reviews
0
Industries
Reviews
5 reviews5 months ago
Repeat client
It is always a pleasure to deal with Santam insure. The phone call was professional, informative and all encompassing. Kimberly Botha was so sincere & considered all my needs especially financial needs with care & high standards of professionalism. By the way.. I am a repeat client, happy then; happy now 😀
124 replies
9 months ago
Pathetic! pathetic service if any at all.
Why start an online business if your systems do not support what your business about??? I bought a voucher on their website and never received the email copy, subsequently requested a refund; it is 6 days now since I provided my account details. Upon following up, I was advised the refund was actioned 5 days ago, only to get another email on the fourth day that my request has been escalated. DISGRACE! DISGRACE! Pathetic service if any at all. Somebody explain what is the escalation for???? The purchase was confirmed, the funds left for Takealot bank account. What takes 6 days to refund a client? When you pulled the money immediately upon my purchase. This is a serious inconvenience you are causing me; it is not my fault that your system failed to send me voucher details. I doubt the Consumer Protection Act knows how pathetic and unfairly this company treats consumers. You are not doing anybody any favours, we spend money for services provided. My next step is to take this matter to the ombuds. All communication sent to me has been filed and you will explain the discrepancies with your customer service/systems. I would advise anyone to rather visit the retailer than to trust Takealot to deliver the service they claim. Tyler.M, Julia. M & Marvin.M all failed to resolve my query and decides to ignore my emails.
0 replies
15 months ago
What a disgrace to deal with Super Group Dealerships
A complaint was forwarded to Gareth.mccarthy@supergrp.com and Udo.paro@supergrp.com of Haval Northcliff/Supergroup on 2025 Jan 24. I was sold a pre-owned vehicle without roadworthy tests/certificate and I only found out when I visited the post office to renew my license disk. They also advised I was driving with an incorrect license disk, upon change of ownership a new license disk was issued but the salesman (Ronald Jones) told me I would receive one upon renewal of the expiring one (2025 Jan 31). Subsequently, I visited a Dekra testing station and produced a document received from my salesman as proof of Dekra inspection, only to be told; what I had was a condition report to outline any damages but the vehicle didn't under-go any inspection. Bear in mind I have had to replace cv joints within the first 3 months of the purchase. The vehicle's insurance is null & void because the vehicle is not road worthy nor that the license disk information tie up with Enatis document. Since I submitted a formal complaint, I have only received an email back that the manager would investigate & revert in 24hrs and I have not heard from them since. It is now 4th Feb 2025. I was rather contacted by the salesperson (Ronald Jones) a week later and he stated he would collect the vehicle to sort out the paperwork. I have made clear that the stated control arm bushings on the condition report were never replaced as the report suggests. Ronald Jones has collected my vehicle to sort the paperwork and perform a wheel alignment instead of replacing the aforementioned parts which he concealed at purchase time bearing in mind I did not engage in a voetstoots deal. I am very dissapointed at how the matter is being handled; 1st, I have been refered back to the same individual who deliberately misinformed me, concealed critical information about the vehicle just to make a sale, to address my complaint. Haval Northcliff's management sees it right that I must trust the same person that deceived me about this sale to sort the matter out. As is, he has deliberately ignored my request to address the mechanical issues clearly stipulated on Dekra's condition report and swaying me with stating that a wheel alignment has been perfomed. I have travelled 3000 kms with a damaged front axle (left & right) risking my families life over dealerships and sales personnel that do not observe protocol, breach license conditions, treat customers unfairly, false advertise their products. There is no honesty and integrity at this dealership. I have also requested them to furnish me with the ombudsman contact information and I am still waiting. Nobody is taking initiative in any form. I have not had a vehicle since I discovered this on 2025 Jan 22nd and lodged a complaint on January 24th. Neither did they show any urgency to resolve the matter. I cannot drive a non-roadworthy vehicle, the insurance is null & void on vehicle and the vehicle is not mechanically fit use. And the salesperson continues to deceive me and not address my issues. I have specifically chosen to do business with them as a trusted dealer but what a WOW.
0 replies
15 months ago
What a disgrace @ Haval Northcliff
A complaint was forwarded to Gareth.mccarthy@supergrp.com and Udo.paro@supergrp.com of Haval Northcliff/Supergroup on 2025 Jan 24. I was sold a pre-owned vehicle without roadworthy tests/certificate and I only found out when I visited the post office to renew my license disk. They also advised I was driving with an incorrect license disk, upon change of ownership a new license disk was issued but the salesman (Ronald Jones) told me I would receive one upon renewal of the expiring one (2025 Jan 31). Subsequently, I visited a Dekra testing station and produced a document received from my salesman as proof of Dekra inspection, only to be told; what I had was a condition report to outline any damages but the vehicle didn't under-go any inspection. Bear in mind I have had to replace cv joints within the first 3 months of the purchase. The vehicle's insurance is null & void because the vehicle is not road worthy nor that the license disk information tie up with Enatis document. Since I submitted a formal complaint, I have only received an email back that the manager would investigate & revert in 24hrs and I have not heard from them since. It is now 4th Feb 2025. I was rather contacted by the salesperson (Ronald Jones) a week later and he stated he would collect the vehicle to sort out the paperwork. I have made clear that the stated control arm bushings on the condition report were never replaced as the report suggests. Ronald Jones has collected my vehicle to sort the paperwork and perform a wheel alignment instead of replacing the aforementioned parts which he concealed at purchase time bearing in mind I did not engage in a voetstoots deal. I am very dissapointed at how the matter is being handled; 1st, I have been refered back to the same individual who deliberately misinformed me, concealed critical information about the vehicle just to make a sale, to address my complaint. Haval Northcliff's management sees it right that I must trust the same person that deceived me about this sale to sort the matter out. As is, he has deliberately ignored my request to address the mechanical issues clearly stipulated on Dekra's condition report and swaying me with stating that a wheel alignment has been perfomed. I have travelled 3000 kms with a damaged front axle (left & right) risking my families life over dealerships and sales personnel that do not observe protocol, breach license conditions, treat customers unfairly, false advertise their products. There is no honesty and integrity at this dealership. I have also requested them to furnish me with the ombudsman contact information and I am still waiting. Nobody is taking initiative in any form. I have not had a vehicle since I discovered this on 2025 Jan 22nd and lodged a complaint on January 24th. Neither did they show any urgency to resolve the matter. I cannot drive a non-roadworthy vehicle, the insurance is null & void on vehicle and the vehicle is not mechanically fit use. And the salesperson continues to deceive me and not address my issues. I have specifically chosen to do business with them as a trusted dealer but what a WOW.
0 replies
16 months ago
Results feedback reflects as DNW
I recently received my results as DNW (Did Not Write) for 1 module which is my last module by the way to complete my degree. I have been informed that this was due to an alleged issue with the room/desk scan during the exams, and I am now required to rewrite the module in January 2025. I have been writing in the same room and scanning the same way for all my +- 15 modules . I followed the scanning process instructed by the system. Now, however, I am being penalized . I requested evidence as I want to appeal but no response this till to date . I am frustrated by Milpark because I should be completing my degree this December.
168 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)