Active since Dec 2024
Most pathetic travel/booking company. Making the guest out to be the bad guy. Train your people, and please get a better reply than the CHATGPT one you are using!!
Check-in time is only at 16:00,when the industry standard is 14:00. We requested late check-out for 11:00 due to the late check-in time and it was approved by the receiptionest. The next morning the person on duty calls us at 10:00 and requests us to check-out. Yet we had the late check-out. We were rushed and couldn't enjoy our morning. Very dissapointed as we had people from North West that joined us for the trip!!
Stay away! I bought a bakkie from them in January. By February the Turbo started given issues. From then until now the bakkie has not been replaced. If I do not follow up with them, they won't get back to me. Worst mistake to buy a 2nd hand from this group!!!