Active since Dec 2024
I have a problem with water meter in my house that is faulty . I reported the problem from 30 May 2025 till today no one came to check the meter and I don't have water for more than 2 weeks now . Overtime I go report they just make a job card and send the sms that's it . The ladies at the customer care don't even make the follow up they just make job card and send sms that's all . I'm paying the rates I bought prepaid water yet no one wants to assist .
We bought a Jojo system there and they gave us a bigger pressure pump for a house . On the return the lady elmariem@sltraiding.co.za gave me an attitude to a point where she insulted me in front of the child . I sent her an email then she called and said she was not swearing at me yet I was the only one talking to her . Their 15% handling policy also not fair specially when they are the ones recommended the items bought ... That lady has no respect for the customer . I will never buy anything from them again ....