NL
NOMFUNDO L
Active since Dec 2024
7
Reviews
0
Industries
Reviews
7 reviews1 month ago
Complaint Regarding Poor Quality School Shoes
Dear Woolworths Customer Service, I trust that you are well. I purchased a pair of school shoes during the Black Friday sale in November. The shoes were only worn from January when the school term started. Unfortunately, it has not even been three months and the shoes are already in poor condition. This is not the first or even the second time I have experienced this issue with school shoes purchased from Woolworths. Considering that these shoes are quite expensive and Woolworths is regarded as a reputable brand, I am extremely disappointed with the quality and durability. I would appreciate your assistance in resolving this matter, as the product has clearly not provided the value expected for the price paid. I look forward to your response. Regards,
0 replies
1 month ago
Bad Service
Dear WesBank Team, I am extremely concerned and frustrated with the level of service I have experienced today. I have been transferred multiple times without receiving proper assistance, which has been very stressful. This matter is urgent. If the funds are not reversed back into my account as soon as possible, it may have serious consequences for me, including the potential loss of my home. I would appreciate it if a senior consultant or someone with the authority to resolve this matter could please contact me and assist urgently. I would also prefer not to be assisted by Hilda and Marangula from Collections, as our previous interactions have not been productive. I have also attempted to reach Shane but have not been able to get through. Please treat this matter with urgency and advise on the steps being taken to resolve it. Kind regards, Nomfundo
106 replies
3 months ago
Offered a great serv...
Offered a great service by your consultant, Just forgetting her name... Thank you Lady
56 replies
6 months ago
Bad Service - Pick n Pay ASAP
#4001985177 - Order Number - Dear Pick n Pay, placed an order on the 26th September where about 4 items of chicken trays were not available and the money was not reversed back to my account. I have been following up with Pick and Pay ASAP almost everyday only for consultants to either tell me they will call me back or i should send statement which i have already however been not lucky.
53 replies
6 months ago
Urgent Complaint: Unresolved Claim and Poor Service
Dear ABSA Insurance Team, I am writing to formally raise my dissatisfaction with the handling of my claim logged on 26 September 2025 regarding a plumbing leakage at my property. On 28 September, a plumber was sent to investigate the matter. Unfortunately, instead of resolving the issue, he broke into my wall as he could not determine the source of the leak, and thereafter he disappeared without completing the job or providing feedback. On 29 September, a consultant by the name of Terry came through to assess the wall damage, but since then, I have not received any communication from her, the plumber, or your claims department. I have since followed up telephonically, speaking with Linda and Kgomotso from the claims department. Sadly, one of the calls was abruptly disconnected, while the other placed me on hold indefinitely without providing feedback on the status of my claim. This level of service is highly unprofessional and unacceptable, especially from a reputable institution such as ABSA. I am now left with damaged walls, no progress on repairs, and no clear communication on the way forward. I urgently request: An update on the current status of my claim. Immediate assignment of a contractor to fix both the plumbing issue and the wall damage caused.Clear communication from your side on next steps and timelines. Should this matter not be resolved urgently, I will have no choice but to escalate it further, including lodging a complaint with the Ombudsman for Short-Term Insurance.
106 replies
10 months ago
Excellent service by...
Excellent service by the lady named Jennelle - She managed to assist lower down my monthly installment without making any changes that can affect my my policy in the long run.. She's very helpful and very patient with her clients, and would definitely recommend her to any budget clients❤️❤️ Financial institutes like Budget needs people like you, thank you once again for your great service
53 replies
16 months ago
BAD SERVICE
I placed an order on the 5th Dec, after several follows up and calls rejected only to be told that my order is not yet processed and they will not confirm delivery. My offices are closing on the 20th this Friday and i have tried to request that they expedite delivery and the response is "Unfortunately we can't confirm delivery" For a big brand such as Adidas, this is ridiculously absurd. My daughter will be traveling for holidays with no sneakers and i have made it clear that this is super urgent, instead their consultants are making shameless excuses not to even go extra mile and provide constructive feedback
56 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (71.42857142857143%)