Active since Dec 2024
Miway gives us "Document A" for the GIT policy Schedule....At claim stage they suddenly refer to "Document B" that we have never received nor seen before. We have waited for them to prove that we indeed received this document before but they have not responded to us in 4 Weeks, just went Quite. THIS IS PATHETIC!!!!!
Horrific Sale experience from FAW that lasted 24 Months and still haunting us to this day. FAW sold us a wrong VIN Vehicle that caused us Nightmares and took ages to notice nor correct even though we were crying daily at their table. We lost on Service and warranty plans due to time, had major down times and gross logistical losses that amounted to loads of costs. We tried forgiving their poor service...Now they do not want to refund us our R1650 that we helped the situation with, a mess caused by them. We bought 5 Commercial Vehicles from them and never again!!!!
We app**** for a new business contract on the 9th of October 2025 and completed all vetting requirements. Despite this, the application has been “in process” for over a week with no progress or clear feedback from MTN. What’s frustrating is that we already have an existing business account with two active contracts under MTN, so this delay makes no sense. As a returning business customer, we expected a smoother process and better communication. It’s disappointing to experience such inefficiency from a service provider we’ve already trusted with our business. Please escalate this matter urgently, we need proper feedback and action, not just the same “it’s in process” response.
I submitted a cellphone claim with Budget Insurance on 02/12/2024, and unfortunately, my experience has been far from satisfactory. It has now been several weeks, and there is still not enough progress on my claim. I emphasized to them that this is a work cellphone and a priority, yet despite repeated follow-ups, the process remains unresolved. This delay has caused significant inconvenience to our work, as we heavily rely on this device for daily tasks. Additionally, we discovered another issue: despite providing the correct vehicle information, they incorrectly captured the VIN number of our vehicles. Fortunately, I noticed this mistake; otherwise, it could have jeopardized our ability to claim for those vehicles in the future. I expected better attention to detail and efficiency from Budget Insurance, especially given the urgency and importance of these matters. This prolonged process and oversight are deeply disappointing, and I hope they address these issues to improve their service for their customers.
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