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Kuka I

Active since Dec 2024

6

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0

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6 reviews

King Price Insurance

2 months ago

"KING PRICE" IS "KING LIES"!!!

King Price insisted to repair my mags instead of replacing them despite expert advice from Tiger wheel & Tire and myself. Now all 4 mags have cracked at the very same places again. 6 Weeks later they are still giving me a run around with their warranty on workmanship. I now have to pump tyres everyday such that all Petrol attendants know me around town. They now tell me my tyres are damaged by a phenomenon called "Separation"...This is when a tyre is tired of being tired due to everyday pumping. You will see...The so called "King" will run away from this as well... THIS IS PATHETIC!!!

1 reply

Sage South Africa

3 months ago

Sage Payroll Account Deduction Inconsistencies

I am extremely disappointed with the service received from Sage Payroll following our migration from Sage One Payroll to SBCPP in March. In February, both Sage One Payroll and SBCPP deductions went through from our account. I immediately raised an inquiry because it made no sense for both systems to deduct simultaneously. Instead of receiving clarity, the situation has become even more frustrating. This month, our normal monthly subscription of approximately R700 suddenly exceeded R1,000. When I contacted support for an explanation, I was told the R700 is supposedly reflecting as an “outstanding balance,” which is completely contradictory considering the inconsistent deductions already made from our account. What is most concerning is the complete lack of proper customer support: * Calls are constantly transferred between departments * No one takes ownership of the issue * I was placed on hold for over 30 minutes before the call disconnected * Support agents repeatedly refer customers elsewhere instead of resolving the matter * Emails sent to the support address only receive automated responses with no actual feedback or resolution At this point, it feels impossible to get a straightforward explanation for billing discrepancies. A payroll service should provide accuracy, transparency, and reliable support especially when dealing with company finances. Unfortunately, this experience has been the exact opposite.

1 reply

MiWay Insurance

5 months ago

Miway wants to **** our GIT Claim with LIES & DECEIT!!!

Miway gives us "Document A" for the GIT policy Schedule....At claim stage they suddenly refer to "Document B" that we have never received nor seen before. We have waited for them to prove that we indeed received this document before but they have not responded to us in 4 Weeks, just went Quite. THIS IS PATHETIC!!!!!

1 reply

Faw Sa Commercial Vehicles

9 months ago

STINKING CUSTOMER SERVICE FROM FAW ROODEPOORT

Horrific Sale experience from FAW that lasted 24 Months and still haunting us to this day. FAW sold us a wrong VIN Vehicle that caused us Nightmares and took ages to notice nor correct even though we were crying daily at their table. We lost on Service and warranty plans due to time, had major down times and gross logistical losses that amounted to loads of costs. We tried forgiving their poor service...Now they do not want to refund us our R1650 that we helped the situation with, a mess caused by them. We bought 5 Commercial Vehicles from them and never again!!!!

0 replies

MTN South Africa

10 months ago

Unacceptable Delay in Processing Business Contract

We app**** for a new business contract on the 9th of October 2025 and completed all vetting requirements. Despite this, the application has been “in process” for over a week with no progress or clear feedback from MTN. What’s frustrating is that we already have an existing business account with two active contracts under MTN, so this delay makes no sense. As a returning business customer, we expected a smoother process and better communication. It’s disappointing to experience such inefficiency from a service provider we’ve already trusted with our business. Please escalate this matter urgently, we need proper feedback and action, not just the same “it’s in process” response.

0 replies

Budget Insurance

20 months ago

Budget Insurance Slow and *********** Service

I submitted a cellphone claim with Budget Insurance on 02/12/2024, and unfortunately, my experience has been far from satisfactory. It has now been several weeks, and there is still not enough progress on my claim. I emphasized to them that this is a work cellphone and a priority, yet despite repeated follow-ups, the process remains unresolved. This delay has caused significant inconvenience to our work, as we heavily rely on this device for daily tasks. Additionally, we discovered another issue: despite providing the correct vehicle information, they incorrectly captured the VIN number of our vehicles. Fortunately, I noticed this mistake; otherwise, it could have jeopardized our ability to claim for those vehicles in the future. I expected better attention to detail and efficiency from Budget Insurance, especially given the urgency and importance of these matters. This prolonged process and oversight are deeply disappointing, and I hope they address these issues to improve their service for their customers.

1 reply

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1 Star

6 (100%)

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