ZR
Zanetta R
Active since Jan 2011
8
Reviews
0
Industries
Reviews
8 reviews8 months ago
Mr Delivery not taking responsibility for system issues
Terrible service as their system crash between making the payment and placing the order to P&P so the money gets deducted of your bank account but the order not placed and they now claim they do not see the payment reflecting on their side even after I send proof of payment that it was deducted of my account and they refused to refund me with a lot of excuses, but I am more than welcome to re-order, but they are not refunding the money that was deducted of my account
0 replies
60 months ago
Mc Clune's BEST shuttle service in Namibia
If you are ever in Namibia and need a shuttle service, please use this company as they go beyond just being a shuttle service. I was supposed to fly back on 27 May 2021 and due to my COVID test that expired the airline did not allow me back and I was stranded in Namibia and was not even able to phone anyone. Mc Clune’s took me to their offices and made all the arrangements for me, my COVID test, B&B for 2 nights, taking me to the lab for the test and to B&B. They even took me the 1 day to Spar to buy food. They are really great people and if it was not for them I would have been lost. Thank you so much for everything you did
0 replies
71 months ago
Be aware of this company Advance Credit Union and do not fall for this
I received a SMS from a number +27604027832 that indicated that I can apply for a Cash loan at Advance Credit and I should phone or whatsapp 0630294046. I phone the number and the lady explain how it worked and asked me to send a blank email to info@advancecu.co.za and info.advancecu@gmail.com . They then send me 2 emails, one with the Loan agreement and the Loan option table. Seeing that I did not have a print the complete the Loan Agreement I just had to fill in my information on the email and which loan I want and over which period and send it back. The rest of the time all communications was done via whatsapp. I was approved for the load of R200 000.00 without me sending them Pay slips or bank statements. The Document I received was from Advance Credit Loans and KD Chabane Attorneys. Only then they ask for bank statements and pay slips Then I was requested to pay loan insurance for R6850 before they can transfer the money into my account. I explained that I do not have that money available to transfer. The lady then told me that if I only pay 50% of that R3300 they will proceed with the transfer of R200 000 to my account and I can then pay the rest of the outstanding insurance money once I receive the money in my account. I had to pay that money into E Magida, Capitec, Account Number: 171152858, Branch Code 470010 and use my name as Reference. At that point I send them pay slips of 2019 and bank statements of 2019 as that was all I had with me and they approved it and send me the final document I had to sign and return. This document I received was from Andre Heinrich Attorneys. I signed the documents and then I received and sms that the money was transferred into my account from and ABSA account. Today when I check the money is still not reflecting, when I ask the lady why not, she said the Reserve Bank is not releasing the money due to the shortfall on the insurance money and I will have to pay the rest of the R6850 and only then they will transfer the money immediately. That is where I realised this must be a scam and I phone ABSA Fraud department explaining all the above. The next day they said that did an override and can transfer the money once I pay R25000 for the VAT that is refundable once I start paying back my first instalment. I told them that I do not want to deal with them anymore and they must pay back my R3300, they then said I must by R2200 to cancel the agreement before they can refund me, telling them they can deduct that from my R3300 they said it is against the company policy. If I do not pay the R2200 then there is nothing they can do. What a load of nonsense.
0 replies
120 months ago
MTN ADD illegal billing on my account
<p>MTN at its best again - I phoned MTN reference number ********** 2 spoke to Bongani which was supposed to fix the BIS service that was still being billed for on my account and was supposed to be cancelled since April last year. I made it very clear to Bongani that he needs to make this refund the same day as then it will be in time before the next bill run, as I will not pay until that refund reflects on my account, and there was more than enough time to log this and process to be done before the next bill run.. Bill run happened and this refund was not reflecting on my account. Phoned MTN again reference number ********** and spoke to Ntokozo (02/06/2016) telling him the same story I will not pay until the refund show on my account and then a new balance should be send and I will pay that amount. I also told him to make sure he send a notification to credit and risk making sure my line will NOT be suspended as MTN needs to fix THEIR mistake FIRST. My line got suspended, I emailed and phoned again. A friendly lady that actually knows how to do her work did open my line again and send a message to the billing department to fix my account and now a week later I receive an sms again if I don’t pay R317 legal actions will be taken against ME and my line will be suspended. Wonder how MTN got to that conclustion as they are the ones adding illegal VAS types to my account, but they want to take legal actions against me, I will suggest MTN starts fixing their mess or we will see who take legal actions against who as this is all the reference numbers I have logging this with them ********** , ********** , ********** 1, ********** 7, ********** 1, ********** 8, ********** 4 and still they want to take legal action against me while they are doing illegal billing on my account???</p> <p> </p>
106 replies
125 months ago
FORMA AUTO SPARES _A|_ Pretoria Wes BESTE DIENS OOIT
Ek wil net graag 'n groot kompliment gee aan FORMA AUTO SPARES - Pretoria Wes. Die eienaar en persoon is regtig mense met wie jy graag wil besigheid doen, hulle het nie net die beste pryse vir parte in Gauteng nie maar hulle vriendelike diens en hulpvaardigheid sal maak dat enige mense altyd terug sal gaan soontoe.<br> Die kompliment kom van die crazy vrou met die Ford Focus in Sinoville wat julle tot die mure wou uitdryf maar nogsteeds het julle alles gedoen om my te help en nog meer ... DUISEND DANKIES<br>
0 replies
135 months ago
MTN NOT ABLE TO SUCCESSFULLY MIGRATE
Stop wasting my time with stupid comments like this, I have received this comment from 50 different agents since migration 'As per our system your specific type of payment is cash, unfortunately with these types of accounts you have 21 days to make payment after the invoice date. However if you prefer to make payments on the last day of the month, you have an option to make payment with a debit order'If you don't understand the complaint please rather don't comment, the complaint is that YOU AS MTN is supposed to CHANGE YOUR SYSTEM AS agreed with Nashua Mobile prior to Migration to accept their business rules and to honor the Nashua Mobile Clients contracts as is with Nashua and not forcing MTN SYSTEM rules on NASHUA MOBILE CLIENTS. THIS IS WHAT THE COMPLAINT IS ABOUT SO PLEASE STOP SENDING COMMENTS IF YOU DON'T HAVE AN ANSWER TO THE COMPLAINT as the question is WHY DID YOU NOT CHANGE YOUR SYSTEM AS YOU SHOULD HAVE AND AS YOU AGREED THAT YOU WOULDSort YOUR SYSTEM OUT and stop sending comments like this that I have received since Migration, robot answers not interested, just in the facts that your system was not changes as it should have been so MTN NOT ABLE TO SUCCESSFULLY MIGRATE
76 replies
135 months ago
MTN not able to successfully migrate Nashua Mobile
Mantoa<br> REQ:4826286<br> You are giving me the exact same answer as all the other people so not sure why you even answered, which part don't you understand that I don't care about MTN business rules and that you are legally not ALLOWED to forced YOUR MTN business rules on us as Nashua Mobile clients, you are legally bind to CHANGE your system to accept the business rules NASHUA MOBILE had with their clients which every they was so I for example was a cash paying client and I only paid at the end of the month that was my agreement with NASHUA MOBILE and you signed a legal agreement before the migration that you will accept and honor all NASHUA MOBILE contracts/business rules they had with the clients, so STOP forcing MTN business rules on me that is not what MTN agreed with NASHUA MOBILE prior to migration. Is this so hard to understand as the migration process was the same for ALL service providers and as far as I know ALL service providers had to change the systems to honor the NASHUA MOBILE contract/business rules they had with their clients, all other Service Providers migrations was successfully but clearly not MTN as MTN is still forcing MTN business rules on NASHUA MOBILE client
76 replies
135 months ago
MTN fail to migrate Nashua Mobile clients Successf
As a Nashua Mobile client I was guarantee that I will be migrated to the MTN base with all my existing contract/business rules I had with Nashua which includes me being a cash client and only paying at the end of the month. Since the migration on the 4th of November 2014 I get softlock every month as MTN is now forcing there business rule on me that I need to pay within 21 days after billing as I am a cash client. I do have the option to become a debit client(yeah right) but that is MTN business rule over and done no matter what I say. I only get pay at the end of the month and I was a cash payment client of Nashua and always only paid at the end of the month and MTN should have changed their system to accommodate that as that is what the legal agreement was that they should migrate all the Nashua clients according to Nashua contract/business rules. MTN is like robots just saying the same story each month and I have even now send the legal department 4 emails and needless to say have not receive any feedback , so I cannot complain about the service as there is no service and no wonder why so many people is porting out from MTN. In 5 days time to get softlock again 0836758911
76 replies
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (37.5%)
1 Star
3 (37.5%)