Active since Jan 2025
Waterfront Spur Hi Me an my husband visited ur branch , firstly the atmosphere was beautiful It was my birthday and what is a birthday with out spur☺️ I wanted breakfast but we were a few minutes late I understood I wanted toast with egg I was said the toaster was off so I can’t have but I can have a cheese toastie but “ the toaster was just off “ so I don’t understand I eventually took chips an just onion rings anyway we sat we ate , I went to the bathroom suddenly our bill was issued and that was strange bcs we did not ask for the bill , as we stood up we realised the manager walking around looking for tables and we were handed our bill not asking is there anything more that we want just to go pay an see that the line was long outside so basically we were giving our bill to leave so that others can come and sit and that I found very disrespectful and very rude And that was my birthday experience at ur branch Lucky for me my husband is a general manager of a exclusive catering company and a qualified chef so he could make me a meal at home and treated me for breakfast the next day at panarotis Thank you for bad experience at ur branch
Suddenly our account is suspended, every month we have been paying we sender our payment history now they want payment notifications we have been loyal clients of supersonic never missed a payment they can’t give us a proper explanation its is ridiculous regretting going to supersonic horrible horrible service
We went there on the 30th , after giving us our table we waited 20 minutes to order a drink with our starters eventually after almost 40 minutes or order came , with the wrong fries as I wanted sweetpatato fries any the waiter brought it afterwards drenched in oil.. We ate , ready to order our mains , in between , bcs we sat in the middle , the staff spoke to each other as they saw fit u...swearing, disrespectful...to top it of we could hear the customer's complain at the managers desk ...as we sat an waited a waiter came to as ..are u guys still good , I said we still waiting ...an he smiled ..no extra mile ..to ask can I help ..nothing ...our mains was an hour wait...our waiter came to say there is a delay an I polity asked to cancel an bring the bill , as the manager heard he came to ask if we ok so I said we waiting for our mains for a hour we would like the bill and leave , He walked away into the kitchen an our waiter follows , a few minutes pass he an the waiter comes with the food , I said that I requested it to be canceled a few minutes ago , I told the manager this was my husbands birthday supper , now I should take him home with out food it's pathetic, he had the nerve to tell me , they busy bcs it's burger night special so our food was not urgent...what the hell,... iam disgusted in bossa tygerfalls...
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