Active since Jan 2025
I had the most shocking experience with Michelle, her young sister & the Team. We paid R11,000 + for packing & unpacking. Michelle left the packing team at lunchtime and did not return until 5pm that afternoon to see to unpacking. Among my many complaints: Possessions were dumped every ehich way into boxes, unwrapped. Several items were broken, including a very special candlestick which they tried to 'glue' together with old, tacky prestik from one of my fridge magnets. I was then told ... it had always been broken. There were 2 trucks involved so I had to leave with the 1st to open up my new residence & supervise that load of unpacking which I also had to do until 5pm because Michelle had a meeting in Randburg of which I had not been informed of otherwise I would have made booking for the next day! I was quite flexible. Oh and they also LOST one of a pair if brand new curtains still unopened in their plastic bags. The horror continues as both girls had NO idea of how to unpack. Which was strange as they'd come on the Sunday before to pack up the kitchen & my clothes so they could see how everything was laid out. I have photos of every awful thing! In every dealing I've had over the past few weeks with plumbers, painters, handyman, installers suppliers & deliveries I have never ever been so shocked at shoddy & careless service! No apologies either ... we were basically told 'read the fine print not our problem!' Be warned - they take NO responsibility for damages or 'loss' of goods! I'd give them NO stars! Still traumatized. Eventually I told the sisters to GO and I re-did what they'd unpacked & continued over the next couple of days to do the job myself! R11.000+ down the drain π
I ADORE shopping @LeroyMerlin. Big, Bright & filled with top class Buys. Staff are so friendly & helpful AND having a Mygg&Bean .... wondrous βοΈ
I did a test-drive on Monday π & yesterday, Tuesday, MY new Beauty β€βπ₯ had been road worthied, registered in my name & delivered to me by Aubrey & Marvin - in the pouring rain - after 5pm! WoW, what fantastic service π AND they very patiently taught me all about the new Tecno Bibs & Bobs βΊοΈ A huge THANK YOU to Joe & Team! You were Fabulous! πππππ
Professional, Friendly and Oh So Quick . 1st Class π
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