CS
carla S
Active since Feb 2025
4
Reviews
0
Industries
Reviews
4 reviews1 month ago
Bad experience and not getting any feedback on this matter. Going for months now
Very bad experience with lekker slaap. We booked a place it was double booked. We asked for alternative dates. Unfortunately none of the dates was working for our group of people that booked the accommodation. After several of months not receiving a refund. And constantly following up on the refund we only get mails back stating that this has been escalated and still waiting on feedback from the account department. After banking statements that have been sent. Still no refund in my account. Still just mails going back and forth back and forth. With the same reply sorry for the inconvenience and we will get back to you. This is really not how a company should treat any one. Still no refund. I am really not happy with this service or this company
106 replies
4 months ago
NOT RECOMMEND
Made a booking Aug paid and now i get a email my booking has been doubled booked. Please how unproffesional of this agency. after ive made 100% certain on mail when i paid the deposit that this booking is available.Now i need to move all our plans and our dates just because off Lekker slaap and the owner of Zebula 142 Golf Estate mistakes. Not even trying to accommodate me in anyway. i am really very disappointed.This was my son and my friends birthday weekend. Everything was planned and all i get is 5% discount and i still need to move my plans. Not even a free holiday weekend or a 50% of because of their mistakes. If you dont pay your deposit immediately you lose your accomodation, but if the staff or the owner of Zebula 142 Golf Estate makes a mistake then you just need to deal with this. so think carefully before you use and pay for accommodation at zebula 142 Golf Estate or lekker slaap. You may just be disappointed and need to change your plans.
56 replies
4 months ago
DISSATISFIED DISSAPOINTED UNPROFFESIONAL
Made a booking aug paid and now i get a email my booking has been doubled booked. Please how unproffesional of this agency. after ive made 100% certain on mail when i paid the deposit that this booking is available.Now i need to move all our plans and our dates just because off Lekker slaap and the owner of Zebula 142 Golf Estate mistakes. Not even trying to accommodate me in anyway. i am really very disappointed.This was my son and my friends birthday weekend. Everything was planned and all i get is 5% discount and i still need to move my plans. Not even a free holiday weekend or a 50% of because of their mistakes. If you dont pay your deposit immediately you lose your accomodation, but if the staff or the owner of Zebula 142 Golf Estate makes a mistake then you just need to deal with this. so think carefully before you use and pay for accommodation at zebula 142 Golf Estate or lekker slaap. You may just be disappointed and need to change your plans.
0 replies
14 months ago
Not recommended choose any other car rental. NOT Sixt rental Car service very dissatisfied and disappointing
Good day just want to inform people that you should not use the renatl company at the airport named Sixt as they tell you on your booking that you will receive your holding deposit after rental and if you require it, then they say you need to wait 5 to 14 working days. But i need to put down the deposit emediatley very very bad service and very dissatisfied and disappointing. So ill advice from my side to rent any other rental service except Sixt. No one is replying to my emails.
0 replies
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5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (25%)
2 Star
0 (0%)
1 Star
3 (75%)