SB
Sivashni B
Active since Feb 2025
6
Reviews
0
Industries
Reviews
6 reviews3 months ago
****** Experience
Sales Manager Keanen services is absolutely ****** discriminating rude Don't buy from them. Reached out to them in last year to buy a car, the 1st sales person never got back then the 2nd sales person assisted us but with all the holidays is delayed our vehicle purchase. Eventually we were approved for brand new at 274k. We were not happy with the deal and I informed the sales manager who advised us there's nothing else he can do. This we found to be incorrect information he communicated to me as the other Hyundai branches could assist us with a car within our budget. Eventually the stellenbosch sales manager came back to me saying that he can do it however it was still not within the budget we wanted. I then received a call from him he was extremely rude ****** spoke down to me like I don't know or like I'm uneducated person. I asked him his there no demo or one with low mileage he can do at our budget he said No. I'm he was clearly saying he doesn't want our business lol. Don't support this branch! The sales manager is ****** and my experience was utterly disgusting and most of all disappointed. Furthermore wasted our time as it's almost 1 month since we app****. We are now in contact with another Hyundai in Western Cape to assist us. They have been very helpful. I have also received calls from Joburg and Durban offering their services. Hyundai South Africa please look into the sales manager at your Stellenbosch branch.
0 replies
4 months ago
Front Desk Main Receiption Pathetic Disgusting Service
Extremely Disgusting Main Receiption Service. No service Clueless we were told it's not her job description to assist us with medical aid. Son was rushed in on Sunday evening through emergency and later at 1am discharged due to no specialist available. Dr informed me he will contact me once the specialist contacts him on way forward. Son went home at 1am I called hospital at 4 30am spoke to Dr on duty he advised me that he would need to come in urgently. Then 10min later received a call from emergency reception saying we must go straight to main receiption they have all information there. I advised Dr and emergency receiption we probably be there at 7 30am. When I got there I went straight to main receiption told lady who actually never introduced herself to me that we here for admission at this point she was clueless no idea what or etc needed to be done. I was then approached by Mr Chilwan who was doing rounds at the hospital I explained to him the situation and he walked with me to the emergency reception area. They advised him front desk should have it but infact never did Dr on duty at emergency walked with and advised me everything will be sorted out. I sat down at front desk. She advised me that my medical aid declined his procedure which was an emergency procedure booked by a specialist. She told me medical aid said his a month on medical aid which is impossible she basically called medical confirming information which was incorrect and considered to be *****ulent without my presence. I then was told by Dr they can write out a letter for Victoria hospital I told Dr on duty something doesn't add up right here. I asked the front receiption lady why did the medical aid decline my son admission she said his only 1 month on medical aid I was shocked when she said that to me. I asked her if there is anyone else at hospital who can assist me she advised me that the medical aid lady is off and no one else to assist me and it's not her job description to assist me further. So I loaded airtime on my cell phone moved away from receiption area and called my medical aid only to find out she called the medical aid without me being present confirming information which is considered to be *****ulent information. Bare in mind we there front 7 30am and my son is sitting in waiting area in pain waiting for a life threatening procedure which the main receiption lady basically *****ed up his hospital administration. I spoke to my medical which on a call with medical aid I went to front desk reception to advise her I am on a call with them and I have the authorization code there was another patient she was busy with she advised me she can't help me or give me a pen to write down the Auth code I then asked if she is refusing to assist I will go to emergency reception for assistance which I did. Got a pen while I was on the call with medical aid got the Auth code and the very helpful lady there loaded onto the system and confirmed everything was authorized I then knocked on the door of emergency room spoke to Dr on duty who I advised it was authorized but earlier the main receiption lady gave incorrect information to medical aid without my presence. Dr at emergency then said he would let the surgeon know. Walked to front main receiption was taken up to surgical ward my son emergency procedure done. Dear Mr Chilwan the Dr's, nursing staff, security, cleaning staff, catering staff are so amazing do excellent work however your front main receiption is the face of the hospital and this experience was most utterly disgusting pathetic experience since attending this hospital. If 1 staff member can put someone's life at risk, the Directors Mr Bharot needs to relook at their front receiption area experience. I am 1 patient what if there were more or will be more in time. Maybe always have a medical aid person on duty to assist especially over season time and a back up plan in place. To the lady with braids at front line you have no customer experience please stop putting peoples life's at risk do your job correctly or if you feel you don't want to move to a different job there are plenty of unemployed people in SA that would die to have a job today. And also you rolled your eyes at me in front of another patient even more disturbing. Don't put peoples life at risk.
0 replies
9 months ago
Nedbank home insurance Do Not Bond with this bank
It's been 8 months since a claim was logged till date repairs done was not completed by their contractors. I have called for days no one gets back it's one of the worst Banks in SA to have a home bond with Don't bond with this bank. We pay such allot for insurance but in return receive absolutely no services. My doors still not closing which is a security risks endangering lives but Nedbank doesn't give a ****.
53 replies
13 months ago
3rd Complaint logged still no response
My complaint still not resolved call Centre agent calls says they will revert back till date no response. No refund done on a return logged 3 February. Don't buy at Builder's Warehouse they have bad services. They don't seem to take Hello Peter complaints seriously. Worse Retailer in SA.
53 replies
13 months ago
Avoid Buying from Builder's Warehouse
Still waiting for my refund. Clicked on refund card when logged my refund now received a email requesting documents to be completed 14 days for refund to be processed. Called the call Centre what a nightmare the Kenilworth store people are hopeless. Builder's Warehouse waiting on my refund for goods brought 3 February 2025. Can you please advise when my refund will be done according to my refund logged. Don't buy from them people they are the worst store in SA to support?! This is my 2nd complaint on same refund request 1 can see that this people have no sense of procedures in place. They should not be allowed to be selling if they can not provide the services.
53 replies
14 months ago
Extremely Horrific Bad Online Services don't buy at Builder's Warehouse
Please Do Not buy online at builders warehouse. Service is beyond bad poor, received my order on 3 February logged a return same day for 2 of items then I logged another return on 7 February as I opened the 1 curtain rod of which I bought 2 and quality is really bad don't support them. Return collected 18 February only the courier guy called 20:40pm for collection said that builders warehouse does collections at this time which is false. The customer service is extremely bad I have been calling for my refund spent time and money yet when I logged the refund I clicked on refund into my bank account which I purchased from however received an credit note which is very ******* called them spoke to Moegamat at customer care who is a supervisor who said they cannot do anything about it or he cannot give his manager name due to popi act lol but then get your manager to call me back!. Received another email today saying credit note or go to a Builders Warehouse to collect your cash this is damn annoying and ******* to hold a refund. Having read all the reviews and see that its part of massmart it is so wonder they closing stores down due to bad customer service. Please do never buy from Builders Warehouse bad product extremely poor service staff are rude still waiting for Table View store manager to call me back. It's a damn circus lol. Avoid this stores stay away do not support them.
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (100%)