Active since Mar 2025
I'm super disappointed by Tumi and her team, regarding poor quality of my custom made outfit.I reached out to her and her team but they are just quite ignoring me as if I didn't give proper instructions of the outfit.I have always admired her designs and this was the second one even though it was expensive, I decided to go with her because of service I got previously but now I won't recommend her all.
I have admired the quality and designs of Tumi since I viewed them online, I paid my 1st order and all was perfect and then placed the second one which was more expensive for graduations to be let by disappointment from her team.they promised to deliver the day before after I returned the outfit with concerns about the design and size only to be told that they don't work on Sunday and they aren't done which caused me to do runarounds for the outfit on the day of the graduation that I worked very hard for.I have asked for direct line to Tumi to raise my disappointments with response even.I still don't have the outfit today.
Mweb is the worst service provider - I struggle to get hold of them when I have network issues and now that I have initiated a cancellation -The is no response and they informed me that they will only finalize it after they call- it has been a week now and no call and no response when I call or email
I placed an order - weeks ago and it was due to delivery and when I follow up -no response to email ,whatsup or instagram messages - bad service we want to support black businesses, but the trust is just not there,
Poor customer service, cece fab is a business that i would advise anyone to be involved in, the owner is ************* and lies all the time, I place an order last year Nov , they failed to deliver multiple times , I even gave multiple chances to pay me back but she kept changing her stories, promise after promise.
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