LS
Letlhogonolo S
Active since Mar 2025
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
Bad WIFI connection - Horrible service
Terrible, Terrible I tell you. I am writing to formally express my dissatisfaction with the service I have received from Wirulink regarding our WiFi connection at Laborie Village. Together with the Estate Manager, a call was logged with your company and we were provided with a reference number. Unfortunately, since then no technician has been sent out, and we have received no updates or feedback regarding the status of the issue. This lack of response is extremely disappointing. Reliable internet connectivity is essential, and when problems occur we expect timely communication and assistance. At present, the service we are receiving does not reflect the level of professionalism or urgency one would expect from a service provider. It is also concerning that each time we experience WiFi issues, there appears to be little effort made by the company to resolve the matter promptly. If this matter is not addressed urgently, it will be escalated and reported to the relevant stakeholders at Laborie Village. I trust that this issue will receive the attention it requires and that we will receive prompt feedback on the way forward. Kind regards,
265 replies
2 months ago
Unauthorised debit order
Unauthorised debit in on my account - I want my money back into my account today. When did FNB get a mandate since I don't even have debit order mandates on my account. Can this be sorted out ASAP !!!!! This is happening for the second time where my money is taking without my consent!!!! This is really frustrating
56 replies
5 months ago
No Internet Connection at Laborie Village
If possible, I would actually give the company 0 stars. My complex has been off for a good 3 days now, no internet connection nothing. A team was dispatched yesterday and they only checked a single Unit and refused to check other Units. This is genuinely frustrating honestly because in this day and age, how do you even study or do your work without any internet connection ? Those that can't afford to buy Data or purchase WIFI should they now not work or study ?? I called the company today and I was told I can't be given a turnaround time nor will it be sorted out today or for the next 2 to 3 days. This is unacceptable. Urgent assistance is needed. Even after I was told I would receive a reference number even now there's no reference number that was sent to me. This is genuinely pathetic and unprofessional for a huge company like this.
53 replies
10 months ago
Disappointed with FNB's Handling of Failed ATM Transaction – Ref: RR25070318267
I am extremely disappointed with the service I have received from FNB regarding a failed ATM transaction. I attempted to withdraw money from a Standard Bank ATM, but unfortunately, the funds were never dispensed. I immediately went to an FNB branch to report the issue and was told that the money would reflect back into my account within 24 hours. Trusting this information, I waited — only to be left disappointed when no funds were returned. After calling again, I was suddenly informed that I now need to wait up to 20 days for the issue to be resolved. This abrupt change in information is both frustrating and unacceptable. The delay and inconsistency in communication have caused significant stress and heartache, especially because I needed to send part of this money home urgently. If I had been told the correct timeframe initially, I would have made alternative arrangements. Instead, I was given false hope, and my plans were severely disrupted. This kind of service is not what I expected from FNB. I hope this matter is resolved promptly and that future customers are given accurate and transparent information from the beginning. MR SEGODI Reference Number: RR25070318267
168 replies
13 months ago
Bad Service
Bad service I booked in my car for a services two days ago and I spoke to a booking agent who confirmed that all is well I should come in on the 13th. Today I get there my car isn't booked in, and the gentleman assisting me is so unprofessional he is certain that i did not book it in and that their agent does her job well to the T. He then proceeds to say that he will try and squeeze my car in of which I am very grateful of. He then proceeds to ask me a few questions of which some I couldn't answer because he is asking me about cars and he is using terms in his field that only people working in that field would understand - In my confusion and him failing to make me understand his Colleague (Lady) then jumps in to help cool, I let the whole thing slide I am trying to get my car in for service. I then realise he hasn't been the friendliest since I arrived but when some lady walked in, not sure if he knows her or what but but his entire mood changed. He became thee most helpful, friendly person, he even offered her Coffee lol. I would like to state that I too work with clients on a daily bases and if that the kind of stuff Renault at Melrose wants to have then I am afraid you will at some point loose clients.
53 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
5 (100%)