JB
Jeanine B
Active since Apr 2025
4
Reviews
0
Industries
Reviews
4 reviews4 months ago
Makro – Shocking Service and Total Disregard for Customers
I can now clearly see why Makro has so many complaints — Makro simply does not care about its customers. I attempted to purchase items online twice, and both times my orders were cancelled. What is outrageous is that Makro took 7 DAYS to cancel my order — ONE WEEK BEFORE CHRISTMAS. That delay cost me time, alternatives, and peace of mind during a critical period. I called the “customer care” line and spoke to Natie, who kept repeating that the supplier might not have stock. When I asked to speak to a supervisor, he ignored my request. After insisting, I was placed on hold for 43 minutes. Forty-three minutes of complete disrespect. This is not customer care — it is customer neglect. No communication No urgency No accountability No escalation Well done, Makro. You have permanently lost a customer. I will never shop with Makro again, and I strongly recommend that others avoid Makro online unless they want their time wasted and orders cancelled days later.
53 replies
7 months ago
DO NOT deal with this guy, he takes tenants money and keeps it
I was contacted by Greg to list my cottage, he has never been to the property and i had to deal with tenants he sent, he has been unprofessional in dealing with tenants. I declined a tenant and the same tenant has been coming to my home and threatening me because he says he has paid Greg a deposit and Greg will not pay him back. After declining the tenant Greg informed me that he has someone else that are currently signing a lease, but Greg asked me if the Tenant i declined can come and view again the next day to show his partner, i was confused and told him no. Now i am sitting with a problem and the tenant i declined is very upset and has no way of tracing Greg. DO NOT DEAL with him and do not pay him any money as you will not get it back, not even sure if he will place you.
0 replies
11 months ago
NO REFUND FOR A FALTY PART
After taking in my Canon printer to P****rve, i waited over a month for the repair to be done after i had to call them continually. I fetched my machine and was treated terribly at the collection counter. I got home and plugged in my machine and it still had the same problem, after paying for the repair. I complained to Canon directly and they said they would get Rene to call me. I never got a call back, I had to complaint to Canon again and again. Rene **** to Canon saying she could not get hold of me on my cell, I sent Canon screen shots of my call log. Rene eventually called me and she apologized for the rude employee, and that was it. I then informed her that my printer was not repaired and still giving the exact same error, Rene argued with me as to how I would know what was wrong. I told her that I spoke to a tech at Canon, whom informed me that I should not have the same error after the head was replaced. I requested a refund and she told me that NO refund will be given as they fitted the part, which does not work!!! DO NOT buy Canon or Epson because PartServe’s "services" (clearly not) there printers. Wake up Canon and Epson, P****rve is ruining your brand. I have replaced my printer with HP and will NEVER buy a Canon or Epson.
0 replies
13 months ago
DO NOT USE PART SERVE EVER!!!!! They are ******
DO NOT TAKE ANYTHING TO PARTSERVE. I have taken 2 printers in 2 years and the quotes i get back is so excessive that i can buy 2 printers for the "repair" witch i always the same problem??? Printer head🤔. Every time i try and claim the warrantee that is a 3 year warrantee, Part serve always have an excuse as to why they will not honor the warrantee, i will never buy a Canon printer again and NEVER repair anything at Part serve. I have since spoken to several suppliers of printers as i have to now buy another printer and they ALL say Part serve will always make up faults and blame the customer and make excuses not to repair the unit under warrantee and charge ridiculous prices. What i don't understand is what do they do with all the units🤔 ...Fix them, at a minimal rate, which they would not charge the owner and then sell the units, must be making a killing 😡
53 replies
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4 (100%)