Active since Mar 2011
23
Reviews
0
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Reviews
23 reviews3 months ago
Empty promises
I bougjt a lot of xmas goodies and tables for my pets non the 27th November 2025. Estimated delivery showed between 1 and 5 December 2025. I followed up on the 5th which they said they don't have all the goodies some is on back order They phoned and ask if they can send the ones they have and then resent the ones on back order I agreed to that they even send a confirmation email. Noting received before xmas I WhatsApp and email to find out what happened they said that everything is out of stock. So I requested a refund just before xmas no refund was received so I WhatsApp the process they said the company policy says 7 to 14 working days. Up to now nothing received I followed up end of December received a mail to say that infill reveive my goodies or refund before the end of business day the 2nd. Still nothing. Now they don't even answer my email of WhatsApp. I want my refund.
0 replies
20 months ago
Solar Installer
End of Loadshedding is quick to come out to do the job. But you battle to get the COC eventually they only WhatsApp it. i still don't have the original. Still waiting since end of May for my Wi-Fi ****le from them. They don't respond to your email or WhatsApp's or telephone calls for problems.
0 replies
40 months ago
Online shopping
Bought a MTN prepaid MIFI router online. Received it in December and gave all my documentation to the courier for my Rica of sim card as per their SMS received. I have struggle since then to activate the service. I emailed them for a refund they said that I must take it to any MTN store for a refund. I went to the Clearwater Mall branch on the 2nd of January 2023. the lady said that they cannot take it because I bought it online I must take it to the head office on 14th ave. she did activate the card only then and not even the data that I paid for is on the card. I went to the head office on 6 January at 14h00. the security told me that they are closed for the day. I cannot drive up and down every day because they don't know who is doing what in their own business. All i want is my money i paid for and give back the device
0 replies
44 months ago
Online sales
I bough a cellphone and laptop online. Paid in full. Received the laptop, emailed them regarding the phone whereby they said they never had stock but according to their online service their was stock. then they needed a bank letter to pay me back my to refund and i had to wait 7 - 10 days for the refund. This is very unprofessional surely you update your online systems because you are such a big company so that you know what stock you have. and i had to go through all this trouble to get my money back because of your online services.
0 replies
44 months ago
Warrentee
i bought a Apple IPAD in the shop, they told me to register it for extended warrantee and that i will receive a certificate for it. So i did. but according to the system they would have mailed me the certificate. nothing received i mailed the customer services couple of times without any response what so ever. NOW the question is do i have extended warrantee or will i only find out when ever i have problem that i don't have any warrantee. They might as well delete their customer services email box
0 replies
44 months ago
KFC customer services
Bought food on the app, when it arrive there was a burger short. the driver said we have to log a call as he cannot go back and collect it. so i did. the customer services gave me a voucher for the burger. when i wanted to use it the shop tells me they no longer accept vouchers. How can the customer service give vouchers and the shops does not accept. so the customers must loose out on the money spend
0 replies
44 months ago
Online sales
We bought fridge/freezer combo with the Makro online store. We only had a problem with one of the fridges so we locked a service call as it is within the 2 years Makro gives when you purchase. After the technician was there he said that we should register these fridges on the KIC website because you get 5 year for them. i did that but now they mailed me and said that we are not covered because we did not do it within the first 6 months of purchase. after i explained the reason that we did not know until now they said that the sale consultant should have told us. HOW can a sale consultant tell you if you BUY ONLINE. no response received from them. so now i want to know is the product for 2 years as per Makro or is it for 5 Year as per KIC standard warrantee? Why should we be loose out on the warrantee if we buy online and there is no sales person to advice you
134 replies
44 months ago
No consideration for online shopping
We bought fridge/freezer combo with the Makro online store. We only had a problem with one of the fridges so we locked a service call as it is within the 2 years Makro gives when you purchase. After the technician was there he said that we should register these fridges on the KIC website because you get 5 year for them. i did that but now they mailed me and said that we are not covered because we did not do it within the first 6 months of purchase. after i explained the reason that we did not know until now they said that the sale consultant should have told us. HOW can a sale consultant tell you if you BUY ONLINE. no response received from them. so now i want to know is the product for 2 years as per Makro or is it for 5 Year as per KIC standard warrantee? Why should we be loose out on the warrantee if we buy online and there is no sales person to advice you
0 replies
53 months ago
Asap 60min maybe 60 hours
This is the second time I order from asap campus Square whereby I don't receive my full order where I pay the 60 min rate and then it is a full day late with half the stuff. The driver says he will be back with the rest and then never shows it show on the app everything has been delivered. When you phone they keep on putting you on hold. The reason why you use 60min is because you need it now not in die next week. Up to now my remaining order is missing no response via email. This is really Unacceptable. I will prefer if I can choose my own pick a pay
159 replies
102 months ago
Sending phones aways without notice
I handed my TAB in at the Samsung Smart Centre, when I wanted to collect my TAB there was a notice on the branch that they are closed and we have a phone a certain number. When I contacted them my TAB was at SSS Cellular in the East rand and I am from the west rand. They send me a new quotation as they still did not fix it by that time. After I accepted it, they repaired it. I requested them to deliver it as the east rand is so far from where I gave it in for repairs which by the way the never told me that they will be closing down. After they said they want the payment first, I send them proof and everyday they send me from this one to that one and say they are waiting for Samsung, and I still don't know when I will receive my TAB but the payment had to be made immediately
0 replies
Review Distribution
5 Star
3 (13.043478260869565%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (30.434782608695652%)
1 Star
13 (56.52173913043478%)