Active since Apr 2025
honestly the worst experience. my balance is incorrect, they never call back. its just pathetic
Once again, you pay your account. It works and then BOOM, Rain switches everything off!!!
I recently contacted Nivea with regards to a product that didnt deliver on the 72hour protection. I sent them the batch number as well as photos of the product in question. I love Nivea products in general, but the lack of response or acknowledgement is crazy. When paying for products I expect to get the protection im supposed to. I expect to glow, I expect to feel moisturized, I expect to not smell myself after an hour. I've never experienced this with Nivea before. I even thought it was my fault. Took a shower and literally could smell myself again a few hours later. 72 hours means 3 days, not hours later
Once again my services are cut. My account was in a credit in September and balance owing for October was 381. I paid this on the 24th and YET I woke up to an overdue balance of 625 for the 25th of November. What the hell. All services cut. You people need to get your **** together cause you AI is ****. Your wifi cuts out and to top it up your raingo system doesnt update on weekends. My balance owing was R0 yesterday. How did we get to 625 for 25th November today? Why should I wait for Retentions to call me. Fix your ****
Uber deducted R228 from my account on Saturday. Trip was canceled by idiot driver and I still haven't gotten my funds back. There's no way to contact support to speak to an actual ****ing person and my bank won't release my funds without a damn letter from this stupid company that can't even provide method of contact
Rain has been offline since about 5pm yesterday. I cant access my account and when i try to connect it tells me that my internet services have been disabled by my network provider!!!! Why?
Someone used my ID number to open up a Rain account. After calling through to Rain they telling me they're going to transfer me to Billing. These people leave me on hold for over 20 minutes and then drop the call. I still haven't been able to resolve this issue. These people are okay with *****ULENT activities happening in their company. They cover it up. How do we open up accounts under ID numbers and dont take supporting documents?
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