HB
Herman B
Active since May 2025
19
Reviews
0
Industries
Reviews
19 reviews1 month ago
World-Class Service Delivered with Care and Precision!
I don’t usually write reviews like this, but this one is absolutely deserved. I recently had an interaction with Chloe from the Accounts department at xneelo, and I can honestly say it was one of the most impressive customer service experiences I’ve ever had. At the time, I was extremely frustrated — to put it mildly. However, Chloe handled the situation with a level of calmness, professionalism, and genuine friendliness that immediately stood out. Not only did she manage to completely defuse the situation, but she also took the time to clearly and kindly explain what had happened and why. What truly sets Chloe apart is her ability to turn a negative experience into a positive one. Her approach wasn’t just about resolving an issue — it was about making sure I felt heard, understood, and respected throughout the process. To be completely honest, if it hadn’t been for Chloe, I would have seriously considered moving away from xneelo altogether and even exploring becoming a reseller elsewhere. That’s how impactful this interaction was. xneelo is already one of the best hosting providers in South Africa, but employees like Chloe are what elevate a company from being great locally to being truly world-class. On a global scale, Chloe is without a doubt one of the most exceptional, capable, and professional individuals I’ve had the pleasure of dealing with. She is an absolute asset to the company and deserves every bit of recognition — whether that’s a bonus, promotion, or any form of acknowledgment. Thank you, Chloe, for your outstanding service. You’ve not only retained a customer — you’ve earned long-term loyalty
53 replies
2 months ago
The level of intelligence, as well as the level of competency, as well as the level of Transparency of this entity, simply takes my breath away.
I have been a VIP player for well over 2 years, i worked out that from my Capitec Account Alone the total i spent from there excluding from my other bank account was almost 1 mil in the last 5 months, hear comes the funny part, they believe so little in service that i have had to phone them 15 times i had to phone the bank 10 times, i sent them proof of payment as they requested, it so happened that i sent them proof of payment nearly 10 times, now they have after 40 hours for something which should not have taken 40 seconds essentially told me, That they are toooo stupid and even though they know they have my money 1199, they are not planning on crediting my account because it will some day some how on its own reflect. I have been asking my VIP host for 2 weeks as their developers or whomever played around on the app broken nearly every single button in the app store. The level of intelligence, as well as the level of competency, as well as the level of Transparency of this entity, simply takes my breath away.
53 replies
2 months ago
I am done with Capitec!!! Their system like the bank itself is broken!!!
The Level of Incompetence on Capitec side is astonishing, Ive been waiting for 11 hours, and they tell me i need to go into a bank to verify a payment which they are responsble for messing up, they had an issue today where they didnt state that, we garantee your payments will fail, instead they **** and said payments may fail or be delayed, My day has been a disaster due to having been d.u.m.b enough to have thought that capitec is a bank one can trust, I AM DONE with this Pointless U.S.E.L.E.S.S JOKE THAT CALLS ITSELF A BANK.
53 replies
2 months ago
FNB ***** division cannot even unrestrict or do the most of basic things, how are they suppose to even monitor ***** if there is no logic nor no ethic.
Unable to use them, as the due to their useless early ***** thing, it costed me to speak to 5 different people on a live chat, and i ended up speaking to a lady, that every 5 seconds said she could lift the restrictions, and regardless how many time ive asked her, as it went on and on and as she stadted patronising me more and more she after having wasted 30 minutes of my time instead of having transferred me to someone else like i initially asked and she initially offered, she rather threw the phone down on me, wasted my time wasted my call minutes, and As a result, i cannot bank with FNB anymore, their ***** division is either childish or lazy as anyone that behaves like this should not be employed. Captec pay at least work, and no one has ever thrown a phone down in my ear after having made me listen to her telling me over and over again, that she can help, but obviously she is either A ******, or alternatively lazy. This is by far the worst case of the worst incident ive ever encountered with any place ever
56 replies
4 months ago
Outstanding Coffee – The Best Coffee Beans I’ve Ever Tasted in South Africa
I don’t usually leave reviews, but Wiara Coffee Roasters absolutely deserve this one. Without exaggeration, this is the best coffee I have ever tasted in South Africa. From the very first cup, it was clear that Wiara is on a completely different level compared to supermarket coffee or even most specialty roasters. The freshness of the beans, the depth of flavour, and the smooth, clean finish are exceptional. No bitterness, no burnt aftertaste – just perfectly balanced, rich coffee that you can immediately tell is roasted with passion and expertise. Whether brewed as an espresso, pour-over, or French press, the quality consistently shines through. What really stands out is the attention to detail: • Premium, freshly roasted beans • Incredible aroma as soon as you open the bag • Consistent roast quality • Coffee that tastes as good as it smells You can genuinely taste the care that goes into sourcing and roasting these beans. Wiara Coffee Roasters has set a new benchmark for what great coffee should taste like in South Africa. If you are serious about coffee and tired of average beans, stop searching. Wiara Coffee Roasters delivers world-class quality, and I will never go back to anything else. Highly recommended to anyone who appreciates exceptional coffee ☕🔥
0 replies
4 months ago
This bank is a bad joke!
If you like a bank which is fast, this is the last bank you should consider. Processing refunds even thought the funds has to be on their side takes this joke of bank 7 days i saw in a notification earlier, after days
56 replies
4 months ago
1-Star Review: Deeply Disappointed with Boodle’s Transparency & POPIA Compliance
I am extremely disappointed with Boodle and their complete lack of transparency. Nowhere on their website do they state that self-employed individuals are automatically declined for loans — regardless of how stable or substantial their monthly income may be. I earn well into the hundreds of thousands every month, yet my application was instantly rejected without any reason provided. Only after contacting them did I find out that they simply do not approve loans for anyone who is self-employed. This is misleading, wastes applicants’ time, and leaves unnecessary credit inquiries on your profile. What is even more concerning is their response when I requested that my account be closed and my personal information removed. I was told that they cannot delete my data and that it will remain on their system indefinitely. This is a direct violation of South Africa’s POPIA Act, which clearly states that consumers have the right to request deletion of their personal information when it is no longer required for its original purpose. Boodle’s refusal to comply with POPIA raises serious concerns about how they handle personal data and whether customer rights are being respected at all. Between the non-transparent lending criteria and their disregard for data privacy laws, I cannot recommend Boodle to anyone. Self-employed individuals especially should be warned — you will be declined automatically, and your information may be kept without your consent.
53 replies
6 months ago
Harrassing me and breaking the law!!!!
They have called me well over 10 times between today and yesterday, they are breaking the law and I have never given them permission to harrass me, i even asked them to stop calling me once when i picked up and asked why they were calling.
53 replies
6 months ago
The most trustworthy IT support you'll ever find!
As of right now, HB IT Solutions is the most reliable IT company I have ever encountered. To put it mildly, they are dependable, reasonably priced, and simply outstanding. Their team consistently goes above and beyond to meet all our technical needs with professionalism and expertise. I can't imagine contacting any other IT company or IT technician for better IT support services in South Africa or anywhere in the world, for that matter.
0 replies
6 months ago
Time was wasted, but I wouldn't dare reapply after reading their reviews.
On a biweekly basis, they bombard you with emails about how you are pre-approved and that if you apply, you are rejected. Nevertheless, I consider myself fortunate to have been rejected, and I am shocked that Sanlam actually recommends this company with these ratings, reviews, and unresolved complaints.
0 replies
Review Distribution
5 Star
5 (26.31578947368421%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5.2631578947368425%)
1 Star
13 (68.42105263157895%)