Active since May 2025
M very disappointed by K carrim van Der Hoff Road Pretoria branch after I bought yesterday 11/10/25 a tap "fountain " set wen I opened the box at home i found out that it was cracked and the shop was closed for me to return back so today 12/10/25 wen I took it back the manager refused to take it claiming it was my fault how can I cracked a still and i could see we are arguing with no way forward i then decided to left it there with them I walk away that guy refused to listen to me poor service fir such a great company 💔
Thank you to Mr Luan who is the Dealer Principal from Eastvall Haval GWM Middelburg for such a great and professionalism, the way he handled and sorted my challenge of which I wrote here I can come and easily said we're now happy 😊 with our Gift it was just a matter of an individual who dragged the name of the company in to the mud thank you Mr Luan for great service
I recently bought a haval pro just a month ago and guess what I haven't received my complimentary gift up until today there's a sale person guy that is called tobby he's been dark and diving us since ever .now I can't i recommend this company to my friends and family if this is how they treat their stakeholders