NN
Natrishka N
Active since Jul 2011
4
Reviews
0
Industries
Reviews
4 reviews23 months ago
I would definitely recommend these guys!
I would definitely recommend these guys. I placed and paid for my order on Saturday and received my phone on Tuesday. They were friendly and responsive via whatsapp chat when I asked questions. Everything was received in good working order and they were kind enough to throw in a few extras. Will definitely buy from them again.
0 replies
125 months ago
MTN keeps stealing my airtime
I purchased R400 airtime on 20 Dec 2015. My bundles get reloaded on 11 of Jan.When my bundle was loaded my airtime disappeared. I have tried calling the call centre repeatedly. For some reason the moment I call the lines goes dead. When i have been able to get through MTN somehow has no record of my airtime purchase. Luckily this purchase was done via my internet banking so I have proof, but most people would not keep a receipt slip of an airtime purchase. One consultant said he would send me an email so I could reply with the airtime proof. I received no email. I am disgusted by MTN. This is stealing. I am changing as soon as I can.
75 replies
131 months ago
No call centre answer
In the last few days Mtn has been overcharging for calls. Myself and my friends with Mtn have been noticing this. I loaded R60 airtime and made a 2 minute call to an MTN number and R10 was deducted. This is daylight robbery! When you try to contact the call centre they put you on hold for 15 minutes and then drop the call. This has happened a few times. I am extremely dissatisfied.
76 replies
131 months ago
Wrong items delivered or no items delivered
1. I ordered a make up bag 2 months ago. I emailed Groupon Support. I received no reply other than a generic email informing me they would be in touch. Still nothing.<br> <br> 2. I ordered a 16 piece cookware pot set. I received a folding plastic table instead. Firstly the delivery note stated that this was the cookware set. Secondly I received an email from groupon saying my order of the plastic table has been dispatched. I NEVER ORDERED THIS and it is not in my groupon list. I called the call centre as I all ready have experience with the online customer fault logging and their lack of response. I then had to log a report to request a collection on ANOTHER SITE. This SHOULD have been arranged by groupon on the phone. As a customer I should not have to repeatedly contact a company for a fault on their part. At the same time I have been charged a large amount for a set of pots that I have not received.<br> <br> I am extremely disappointed after being a loyal groupon customer for many years. Previously you would email the support centre and resolve. The new system is terrible and replies and satisfaction is hard won.
76 replies
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2 Star
3 (75%)
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