WN
winnie N
Active since May 2025
4
Reviews
0
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Reviews
4 reviews8 months ago
Payment delay.
I have been a loyal Nedbank customer for over 13 years and have never experienced any issues—until now. It has been 4 days since I have been waiting for my payment to be processed. The problem started when I got a new phone and had to download and activate the banking app, which has been nothing but a hassle. I made a payment at the branch and was told I would receive a call regarding the matter, but I am still waiting. This experience has been extremely disappointing, and I expected better service from a bank I have trusted for so many years.
0 replies
8 months ago
Bad service
Have been waiting for service for more than 1 hour 30min here at the Cape Town branch
53 replies
11 months ago
Serious **** *****ulent Transaction
I am deeply disappointed with how my case has been handled. It has been over a year since I was ****med out of R68,000 in what appears to be a *****ulent transaction linked to your platform. Despite repeatedly reaching out, I have not received any meaningful feedback or resolution. This situation feels like an inside job, as the ****mers used all my registered account information to carry out the payment. I was targeted as a first-time female payer, which makes this even more concerning. I urge the company to improve its ***** detection and customer support processes. Prompt, transparent communication and swift action are critical to restoring trust and protecting customers. Please ensure that future victims receive timely assistance and clear updates on their cases.
227 replies
11 months ago
*****ulent Transaction serious ****
I am deeply disappointed with how my case has been handled. It has been over a year since I was ****med out of R68,000 in what appears to be a *****ulent transaction linked to your platform. Despite repeatedly reaching out, I have not received any meaningful feedback or resolution. This situation feels like an inside job, as the ****mers used all my registered account information to carry out the payment. I was targeted as a first-time female payer, which makes this even more concerning. I urge the company to improve its ***** detection and customer support processes. Prompt, transparent communication and swift action are critical to restoring trust and protecting customers. Please ensure that future victims receive timely assistance and clear updates on their cases.
0 replies
Review Distribution
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1 Star
4 (100%)