JV
Jan V
Active since Sep 2025
30
Reviews
0
Industries
Reviews
30 reviews6 months ago
Identity Wonderboom Junction – Premium Prices, Discount Quality
Around 6 to 8 weeks ago, I bought a jacket from Identity Clothing at Wonderboom Junction, Pretoria. The zip has already broken — the zipper piece is gone, and the corner has pulled loose. For a brand that calls itself “premium,” this level of quality is simply shocking. When customers pay for quality, they don’t expect to be let down within a few weeks. It’s unacceptable, and people deserve to know what they’re buying into. My personal opinion: if this is what Identity calls fashion quality, then it’s better to save your money and shop elsewhere.
0 replies
6 months ago
ACCESSBANK PLC SOUTH AFRICA MISLEADS CUSTOMERS AND TAKES MONEY UNFAIRLY
I am filing this formal complaint against AccessBank PLC South Africa for ********* and misleading conduct that borders on *****. On 14 October 2025, I called AccessBank’s call centre to reactivate my personal account (Account No. 31000005467). I specifically asked the consultant whether I owed any money or fees for the two years the account had been inactive. She assured me I owed nothing and that my balance was R2.53. Relying on that assurance, I deposited R500 into the account. Immediately after depositing, I went online and successfully ordered a Visa debit card, which the system confirmed as “Transaction Successful.” This clearly indicates that the account was considered active and in good standing by AccessBank. The following morning, I discovered that AccessBank had seized the entire R500, falsely claiming it was for “maintenance fees” of R200 per month for the last two years — fees that were never disclosed, never communicated, and directly denied by their own consultant just hours earlier. This conduct is *********, deceptive, and ******** under the Financial Sector Regulation Act, Treating Customers Fairly (TCF) principles, and the Consumer Protection Act, which prohibit hidden or retroactive charges and require transparency from financial institutions. I have invited AccessBank to listen to the recorded call from 14 October 2025 at around 16:00, where the consultant clearly states that I owe nothing. I demand: Immediate refund of my R500; Full waiver of all alleged dormant account fees for the two years; Issuing of my Visa card as originally confirmed; and A formal written apology for the misrepresentation. If AccessBank fails to resolve this immediately, I will escalate the matter to the Financial Sector Conduct Authority (FSCA), Ombudsman for Banking Services, and the National Consumer Commission, and will publish the full details publicly at www.expose.org.za . Consumers deserve transparency, honesty, and fair treatment — not deception.
106 replies
6 months ago
Capitec Quick to Take Money — But Slow and Silent When It Comes to Refunds
I’m using my partner’s HelloPeter account because I don’t have one myself. On 11 October 2025, I received confirmation from Capitec that a refund of R389.00 was pending from Temu, and that the money would be available within 7 days. It is now 14 October, and the refund is still not reflecting in my Capitec account. Capitec is lightning-fast when it comes to taking money, but when it comes to refunds, suddenly there’s no speed, no accountability, and absolutely no communication. I have sent several emails to Capitec, but they simply ignore them — not even an acknowledgment of receipt. This is unacceptable banking conduct and shows poor customer service from a bank that claims to be customer-focused. The account details are clearly shown in the attached screenshots — the refund was logged on 11 October, and the account is Capitec Account No. 2406718928 (Mrs N Prinsloo). Capitec must explain: Why refunds take longer than the promised period. Why emails from clients are ignored. When this refund will actually reflect. If this matter isn’t resolved immediately, I will escalate to the Banking Ombud and FSCA, because Capitec’s silence amounts to neglect and poor governance.
0 replies
6 months ago
DA Leadership’s Betrayal and Failure to Act – John Steenhuisen and Glynis Breytenbach Ignore a Protected Witness and Public Duty
As a South African citizen who has spent years exposing *******ion, abuse of power, and political deceit, I must publicly record the disgraceful conduct of John Steenhuisen, Glynis Breytenbach, and the Democratic Alliance (DA). On 13 October 2025, I sent a detailed, evidence-based email to the Leader of the DA (John Steenhuisen) and copied Ms. Glynis Breytenbach, a senior DA MP who serves on the Ad Hoc Committee on Mkhwa**** — a committee charged with ensuring accountability and integrity within state structures. The correspondence contained verifiable information, supporting documents, and serious allegations of misconduct and interference by public officials — matters that fall squarely within the DA’s claimed mission to uphold good governance and fight *******ion. But here’s the truth South Africans need to hear: When I was under Witness Protection, it was John Steenhuisen himself who made promises to me — promises of political support, legal accountability, and action once the evidence was presented. Yet, when the pawpaw hit the fan, and the political fallout began, Steenhuisen ran for the hills. He vanished. No calls. No follow-up. No action. And Glynis Breytenbach, the so-called former prosecutor who now sits in Parliament on an oversight committee, was copied on all communication — and equally chose silence. This isn’t leadership. This is ***ardice wrapped in blue branding. The DA sells itself as South Africa’s hope — a party of accountability and ethics. Yet when a protected witness comes forward with proof of *******ion, they close ranks and hide. Steenhuisen’s failure to act after his promises is not only a moral betrayal — it’s a breach of the public trust and a complete abandonment of principle. I now ask publicly: Why did John Steenhuisen make promises to a witness under protection and then disappear? Why has Ms. Breytenbach failed to act or even acknowledge receipt of the evidence? How can the DA preach accountability while turning its back on those who risk their lives exposing the truth? This public record will remain visible to every South African who deserves to know the truth behind the DA’s polished image. All communication and evidence, including the email dated 13 October 2025 and earlier engagements with Steenhuisen, are available for verification. It is time for John Steenhuisen, Glynis Breytenbach, and the Democratic Alliance to be held to the same standards of honesty and integrity that they so loudly demand from others. Posted by: Jan Venter Founder – www.expose.org.za | www.inquiry.org.za Fighting *******ion and political deceit in South Africa.
0 replies
6 months ago
Temu’s Refund and R200 “Credit” Are Proof of Guilt – False Advertising and Manipulation of South African Consumers
Temu’s False Advertising Exposed — Promised Two iPhones Worth R22 000, Gave Me R200 “Credit”! ******** Misrepresentation Under South African Law This is a public, transparent complaint exposing Temu’s lies, manipulation, and ******** misrepresentation of South African consumers. Temu promised me — in writing and through their own app notifications — that if I purchased two items, I would receive three additional items for free, including two iPhone 16 devices valued at roughly R22 000. I completed that purchase in full and have the proof of payment, screenshots, and promotional evidence. Then Temu moved the goalposts. After taking my money, they suddenly demanded that I spend another R360 to “unlock” the so-called free items. That is false advertising, bait marketing, and *****ulent inducement, all strictly prohibited under the Consumer Protection Act 68 of 2008. I made it clear in my first HelloPeter complaint that I do not want or accept any refund — I demanded that Temu honour its advertised promise. Yet Temu unilaterally issued a refund, claiming it was done “at my request.” Their own system record exposes the lie: “Refund requested by customer service for you issued by Temu. The order has been canceled by customer service at your request, and the refund for all 3 items has been processed. Requested on 11 Oct 2025 15:54. Refund R389 to Mastercard …2312.” Refund items included: • JOOAN 1080p WiFi Camera • JOOAN Outdoor IPX6 Security Camera • 128 GB Memory Card with Adapter. That phrase “at your request” is an absolute lie. I never requested it — Temu acted alone to cover up a marketing ****. Then, in an act of pure arrogance, Temu credited my account with R200, claiming it was goodwill. Let’s call it what it is: a joke and an insult. You promise two iPhones worth R22 000 and then throw R200 at a South African consumer to shut them up? That’s ******** misrepresentation and bad faith. And the deception continues. Temu advertises the following on my account: R2 000 Rewards Back — Your Purchase is Fully Rewards Back! Rewards Back in: credit, allowance, coupon. Farmland Free Gift — Up to R1 500 in rewards waiting for you in Farmland! Grow wheat to collect R10 000 for free items. But when you try to use these “rewards,” you’re told to spend more — hundreds of rands — just to qualify. That’s not a reward; it’s another bait-and-switch trap. It’s deceptive, manipulative, and ******** under Sections 29, 40, 41 and 48 of the Consumer Protection Act. Temu’s so-called R200 credit is their silent confession. It proves they know they can’t deliver what they advertised. They gave me a R200 credit instead of two iPhones worth R22 000. That’s not customer service — that’s ***** dressed up as generosity. Temu, listen carefully: This is South Africa. We have no censorship. We have law, freedom of speech, and accountability. You don’t get to silence or deceive consumers here the way you do in China. I am granting any investigator or journalist full access to my Temu account to verify every fact. This complaint is 100 % transparent. It has been escalated to the National Consumer Commission (NCC), Advertising Regulatory Board (ARB), and the International Consumer Protection and Enforcement Network (ICPEN). A full exposé — including Temu’s own refund logs, credit history, and screenshots — will be published on Expose.org.za and circulated to major South African media outlets. Temu’s refund is not a resolution. It is a confession of guilt and proof of deception. You ****, got caught, and now every South African can see it. Jan V Expose.org.za 🇨🇳 中文版本 (Chinese Version) 标题： Temu 的虚假广告被揭穿——承诺两部价值 R22 000 的 iPhone，却只给我 R200 “信用额”！这在南非法律下属于欺诈行为 这是一次公开且透明的投诉，用事实揭露 Temu 对南非消费者的谎言与欺骗。 Temu 通过电子邮件和 App 明确承诺：购买两件商品，可免费获得三件额外商品，其中包括两部 iPhone 16，总价值约 R22 000。我按要求完成付款，并保留了所有证据。 但在收到我的钱后，Temu 改变条件，要求我再支付 R360 才能“解锁”这些所谓的免费商品。这是违反《南非消费者保护法 68 of 2008》的虚假广告与欺诈诱导。 我在首次投诉中已明确声明拒绝退款，只要求他们履行承诺。然而 Temu 仍单方面退款，并谎称是“客户请求”。 系统记录显示： “退款由客服为您发起，由 Temu 签发。订单已被以您的名义取消，三件商品的退款已处理。请求时间 2025 年 10 月 11 日 15:54。退款金额 R389 至 Mastercard …2312。” 退款商品包括 JOOAN 1080p 摄像头、JOOAN 户外 IPX6 安防摄像头及 128 GB 存储卡。 那句“由客户请求退款”是彻头彻尾的谎言。 随后 Temu 向我账户发放 R200 “信用额度”，声称是善意补偿。 但请注意——你们承诺的是两部 iPhone ，总值 R22 000，结果只给 R200？这不是补偿，而是侮辱，是欺骗，是违法。 平台还在我的账户中显示： “R2 000 奖励返还——您的购买将全额返还！奖励形式包括信用、津贴、优惠券。” “Farmland 免费礼物——高达 R1 500 奖励等您领取！” “种小麦领取 R10 000 免费商品。” 事实上，当你尝试使用这些“奖励”时，系统要求你先再购买几百兰特的商品才能解锁。这明显是再次欺骗，违反《消费者保护法》第 29、40、41、48 条。 Temu 的 R200 信用额度只是掩盖事实的笑话。他们无法兑现承诺，所以用 R200 试图蒙混过关。 Temu，请听清楚：这里是南非，不是中国。这里没有审查，有法律，有自由。 你们不能像在中国那样欺骗并封锁消费者。 我愿意公开我的 Temu 账户，供任何调查机构或媒体核实。此投诉已提交 NCC、ARB 和 ICPEN。完整证据将发布在 Expose.org.za 并提交给南非主要媒体。 Temu 的退款不是解决方案，而是认罪声明。 你们被抓到了。南非人民正在看着。 Jan V Expose.org.za
212 replies
6 months ago
Truworths Shoes – Over R700 and Falling Apart Within Weeks! Totally Unacceptable.
Around six to eight weeks ago, I bought a pair of shoes from Truworths for over R700. I expected proper quality — something that would justify the price and the brand’s reputation. Sadly, that’s not what I got. In under two months, the inner sole has lifted again, making the shoes uncomfortable and painful to wear. What makes it worse is that this is already the second pair — I had the exact same problem before. I went back to Truworths the first time to exchange the shoes, and this second pair was purchased again in good faith, believing the first incident was just bad luck. Clearly, it wasn’t. The same fault, the same disappointment. Back in the day, when you bought Nike or other reputable brands, they lasted — real quality you could trust. Today, you pay premium prices and get cheap workmanship. And let’s be clear — Truworths might shrug this off as a small issue, but it’s not. The first time I had to fight and send multiple emails just to get it sorted. I will not go through that exercise again. This complaint isn’t about a refund or exchange — it’s about warning consumers. It’s my right to speak out when a company sells substandard products at premium prices. I am truly disappointed in Truworths. This is not the brand it once was, and customers deserve better quality, honesty, and accountability.
106 replies
6 months ago
Poor Quality Shoes from PEP Stores Gezina Galleries – Fell Apart After 3 Weeks!
About three to four weeks ago, I bought a pair of shoes for R149.99 from PEP Clothing at Gezina Galleries, Pretoria. They looked great at first — stylish and comfortable — but that was short-lived. Within just a few weeks, the inner sole lifted completely, making them painful and uncomfortable to wear. The shoes now look like they’re a thousand years old, despite being less than a month old. That’s unacceptable for any product, let alone one sold by a national retail chain like PEP. Now, before anyone dismisses this as a small complaint — R149 might seem minor, but it’s these “small” sales that make up a company’s big profits. I’m not asking for a refund or exchange — this isn’t about the money. It’s about principle and consumer trust. I’m posting this to warn other customers: think twice before buying footwear from PEP. If shoes can fall apart in under a month, that says a lot about the quality control and standards of the brand. Seriously, this is ridiculous. South African consumers deserve better value and quality for their hard-earned money.
53 replies
6 months ago
ChatGPT Was Brilliant — Now It’s Just Getting Worse and Worse!
I am a paying customer of ChatGPT, and I’ve had enough. What used to be an absolutely brilliant system has become frustrating, unreliable, and inconsistent. ChatGPT was great when I first upgraded, but now it’s getting worse and worse with every update. ChatGPT constantly forgets instructions, ignores context, and removes or alters important details. I have to talk to it like a child, repeating simple things that used to work perfectly. This is not acceptable for a paid product. Let’s be clear: ChatGPT is owned and operated by OpenAI, under the leadership of Sam Altman (CEO). And while Microsoft — under Bill Gates’ influence and financial backing — provides the massive funding and cloud infrastructure through Azure, it seems the focus has shifted from quality and reliability to profit and control. You both need to fix your system immediately. Paying customers deserve consistency, reliability, and proper support. I did not subscribe to a “beta experiment”; I subscribed to a professional AI service. OpenAI and Microsoft — stop breaking what used to be the best AI tool on the planet. Your users notice. And your users are speaking up. Sort it out, Sam Altman and Microsoft. You’ve got the resources. Start acting like you care about your paying customers.
0 replies
6 months ago
Temu Lies to South African Consumers – False Promises of Free iPhones!
I want to warn every South African consumer about the ********* and misleading conduct of Temu, the Chinese e-commerce platform that recently flooded the market with cheap promotions and “free item” offers. Temu sent me an email and app notification promising that if I purchased two items, I would receive three additional items for free, including two iPhone 16 devices and one other product. Relying on that clear and specific promise, I made the required purchase in good faith — and I have the promotional email, screenshots, and proof of payment to prove it. However, after my purchase, Temu changed the terms of their offer and told me I now had to spend an additional R360 to “unlock” the so-called free items. That is blatant misrepresentation, false advertising, and *****ulent inducement — in plain terms, a lie. Temu is not being honest with South African consumers. They deliberately lure people into making purchases based on false promises, then shift the goalposts once payment is made. This is a direct violation of South Africa’s Consumer Protection Act (Act 68 of 2008), which prohibits false, misleading, or deceptive representations. I have formally written to Temu’s management and their parent company PDD Holdings demanding that they honour their advertised promise and deliver the free items as agreed — not offer a refund, which is simply their way of escaping accountability. Temu’s behaviour is outrageous and unacceptable in a country governed by law. They are not above our consumer protection laws just because they operate from China or abroad. I have already escalated this matter to the National Consumer Commission, Advertising Regulatory Board, and international consumer protection networks. If they fail to resolve it immediately, I will continue exposing Temu’s practices through my investigative platform, Expose.org.za, and through the media, so that every South African knows exactly what kind of company they are dealing with. Consumers — be warned. Temu’s “free items” are not free. They are a trap.
424 replies
6 months ago
Complaint: VCCB & Experian — ***********, law-breaking, must be shut down
To whom it may concern / public record, My name is Jan Venter, ID 7607095034083, email janventer902@gmail.com , phone 072 474 8546. I am utterly fed up. Despite sending 30+ emails to VeriCred Credit Bureau (VCCB) and Experian South Africa, they continue to leave my credit profile broken, inaccurate, and damaging my reputation. They act like they’re above the law. They dodge real accountability. Other credit bureaus fixed my data quickly; these clowns can’t manage it. Here are the facts: VCCB has over 239 customer reviews on HelloPeter complaining about poor service, outdated/inaccurate information, and no meaningful resolution. Experian similarly has a long trail of consumer complaints about inaction and empty promises. Both refuse to publish reliable phone contact info for dispute escalation — they hide behind email addresses and give boilerplate responses. This is ridiculous and unacceptable. Their behavior shows gross incompetence, disregard for consumer rights, and structural failure. They should be held accountable, penalised, or even shut down if they can’t comply with basic legal obligations. I demand: They issue me a dispute reference number immediately. They mask all disputed data immediately pending investigation. They correct or remove incorrect entries within 20 business days. They provide me written confirmation of all changes. If they fail, I will flood the Credit Ombud, the National Credit Regulator, and every consumer rights forum with this case. And I won’t stop until they are exposed and properly sanctioned. Everyone — do not trust VCCB or Experian until they prove they are worthy. Regards, Jan Venter ID 7607095034083 janventer902@gmail.com 072 474 8546 And all they ever say lodge a dispute on line that's bull as we need to fix there mistakes , WHY?
212 replies
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2 (6.666666666666667%)
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