V
Veshan
Active since Sep 2025
4
Reviews
0
Industries
Reviews
4 reviews1 month ago
Disgusting Services
I am absolutely disgusted with the level of incompetence at Takealot. I returned a pair of R1,000 earphones over a month ago, and for 22 DAYS, they’ve been sitting with your supplier. I am tired of being lectured on your "21-day policy" by brainless agents who can’t even do basic math. Day 21 has passed. You are now officially in breach of your own service agreement, yet your "support" staff continues to parrot the same script like robots. The latest agent didn't even bother answering my questions—just hid behind a policy that you've already failed to meet. I didn’t pay a "supplier" R1,000; I paid Takealot. Your internal logistics failure is not my problem. Stop holding my money hostage and stop giving me the run-around with these pathetic, lazy responses. I WANT MY REFUND OR A REPLACEMENT PROCESSED TODAY. No more excuses, no more "21-day" scripts, and no more delays. Your customer service is a total joke and this is bordering on theft
0 replies
4 months ago
Gross Management Failure and Deceit – Tiger’s Milk Melrose Arch
To the Executive Management Team / Life & Brand Portfolio Head Office, I am writing this email to formally express my absolute disgust with the service and subsequent management conduct at Tiger’s Milk Melrose Arch. While I generally find the food to be decent, the level of service I received during my recent visit was utterly unacceptable and has permanently tarnished my view of your entire brand. My initial experience was frustrating enough: dealing with a difficult waiter and waiting over 30 minutes for a single Coke. However, bad service seems to be a systemic rot spreading across your entire portfolio. Having frequented La Parada and Paradiso, I can see that this incompetence is not an isolated incident but a standard operating procedure across your branches. However, the reason for this email is not just the poor service—it is the lack of integrity shown by your management. Following my initial Google review, I was contacted by the Melrose Arch Manager, Robert. He offered a hollow apology and promised to send a voucher as a gesture of goodwill. To be clear: I do not care about the voucher. I would likely never have used it, as I have no intention of returning. It is the principle that matters. Robert has since ghosted me. No email, no voucher, no follow-up. It is one thing to provide bad service; it is entirely another to lie to a customer to silence a complaint and then fail to deliver. This level of deceit is insulting. As a result of this treatment: Review Updated: I have updated my Google review to reflect an even lower rating. I have specifically named Robert in this review to highlight the lack of managerial integrity at this branch. Boycott: I have advised my entire family, my partner’s family, and my circle of friends to avoid Tiger's Milk, La Parada, and Paradiso strictly. Public Exposure: I hold a significant social media presence, averaging over 20,000 views per post. Because you have failed to rectify this privately, I will be taking this narrative public. I will ensure my audience is fully aware of the service standards and the dishonesty I have experienced. Do not have a General Manager call me. I have already dealt with store-level management (Robert), and the result was a lie. I require a call from Upper Management or Head Office only. If you are unable to escalate this to a Director or Regional Operations level, do not waste my time. My contact details are listed below. I expect a prompt response regarding how you intend to address this complete failure of service and integrity. [Your Name] [Your Phone Number]
0 replies
5 months ago
Horrible service and damaging customers cars
Stay very far from this dealership. I bought a brand new polo gti from them. The first issue came when they tried to hand over a damaged vehicle, this was resolved and a new vehicle was given to me. They then messed up the tint 3 times and till today hasn't gotten it right which I still need to go back for. Trust me when I say you will be wasting your time and money with this dealership. The level of service and the lack of pride in their work shows especially in the accessories department.
0 replies
7 months ago
Benni was an absolut...
Benni was an absolute dream to communicate with and he did everything he could to lower my premium and he was very helpful and very kind as well
53 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)