Active since May 2011
Exceptional service and claims support - huge thanks to Joa Scholtz for your professionalism. Our claim was handled efficiently from start to settlement. A very happy client.
I have GENRIC Pet insurance for my pooches. I had to take my Daschie for treatment for a neck injury at Fourways Vet recently - after paying the vet I realised that my Genric Pet insurance also covers my pets for day-to-day treatment and procedures as well as surgeries. I contacted the claims department, submitted my form and my claim was paid and settled in my bank account in just two days! No hassle, no 20 questions, just brilliant service! If you have pets this is an indispensable must have! Thank you GENRIC Pet.
Awesome service and a great solution for improving and tracking CX.
The workmanship is shocking, the windows look like they have been installed by amateurs. My carpets are covered in paint and have had holes burned into them from the grinding and removing of old window frames. The two day job is now dragging into two weeks, the guys rock up as and when the feel like it, there is zero communication and the owner does not have a clue what his teams are doing. Save your money, your time and frustration and go somewhere else.
Great gap insurance and genuinely good people to deal with.
Very happy with the pet insurance I took with GENRIC. It was sorted and policy issued same day. The best news was getting cover for my pooch on a pre-existing condition that I fully expected would be excluded from cover - turns out that it will only be a six-month waiting period should it reoccur and I need to claim. All other pet insurers that I checked with gave an outright exclusion. A very happy mom of a fur kid! Thanks GENRIC Pet.
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