DP
Desire P
Active since May 2011
21
Reviews
0
Industries
Reviews
21 reviews41 months ago
Bad service no internet 5 days
I have logged a comaint with Vox who is very helpful but Frogfoot takes their dam time. I told them I work from home and need the internet I'm going now for 5 days without wifi. I want to be credited for my inconvenience and money I have spent on phone calls.
132 replies
42 months ago
Bad site and service
You play on the casino it rejects your bets but does not credit your account back and then I used the chat service on the site and spoke to a consultant on 3 different occasions and they cannot give a turnaround time when the issue will be resolved.
133 replies
46 months ago
Account prescription
I phoned them today to have my account prescribed I did not acknowledge any debt and this account is over 10 years or more. I ha e not paid it for more than 3 year. They said I do not qualify as I ack owledged debt, which I have not. The consultant then put the phone down.
670 replies
49 months ago
Backlogged of deceased estate credit taking long to pay out
My mom in law passed away in 2020 the lawyers have requested the balance in her account to be paid over to them. This was done in Nov or Dec of 2021 it still has not been paid over and the same excuse is they waiting for fica to be approved. They say they have a backlogg really how long does this take 0843925257 is my no will someone pls explain
74 replies
54 months ago
Bad customer service
I ordered a shower door on the 2nd November on the 10th November it was cancelled no email received and they didn't even refund me only until I phoned on the 16 November the expected delivery date. They only process the refund when I phoned and will still take 3 to 5 business days.
0 replies
55 months ago
Bad bad customer service
Bad customer service no feedback unless asked for . No communication unless asked for. Don't follow instruction by client do their own thing.
0 replies
55 months ago
Bad service and flat coke
I bought 2 x 500ml coke and both were flat I reported this over 2 weeks ago and a representative was suppose to collect the evidence but never did so I sent a hello peter. The rep phoned to say he was on leave and would pick it up this Monday which just passed well guess what I'm still waiting.
53 replies
55 months ago
Bad customer service Coke
I bought 2 500ml coke from the shop both were flat (no gas). I phone to complain on the customer care line on the 22 September and logged a complaint. They said someone would phone me but noone has to date. I phoned again to the customer care line and the lady said she would follow up. We'll guess what I'm still waiting.
53 replies
62 months ago
Bad customer service
I have lodged a complaint with the accounts department since November 2020 on my account and still no one has bothered to sort out my query on account 60029021509. Please phone 0843925257.
0 replies
63 months ago
Bad service
I pay my monthly bond via debit order yet they list me as a late payer on itc which has now affected my score and my private banker is not getting back to me after 2 weeks. Pls phone me 0843821407
122 replies
Review Distribution
5 Star
1 (4.761904761904762%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
20 (95.23809523809524%)