Active since Oct 2025
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I am requesting your assistance regarding a prolonged issue I have been experiencing with Intec College, which has been extremely frustrating and stressful. Since 2024, I have been trying to cancel my enrollment. I was instructed to appeal and submit certain documents, which I did, but I never received a response. Despite multiple follow-ups and phone calls, there has been no resolution. I eventually decided to pay off the account. However, obtaining my paid-up letter was another challenge I had to call and remind them several times before finally receiving it. Today, when I contacted the college to confirm whether my account details had been updated to reflect the payment, the staff member in the Accounts Department informed me that she was not sure how that process is done. I also contacted Experian, and they confirmed that they cannot update anything from their side unless they receive the necessary information from Intec College. Unfortunately, the college has not yet submitted any updates. This situation has left me in a difficult position, and I urgently require your intervention to ensure that Intec College properly updates my account with Experian to reflect that it has been fully paid. Level of professional is bad today when I called the school head office they answer the call but they keep on talking themes
Here’s a refined version of your message, rewritten in a clear, professional, and persuasive tone that would be suitable for HelloPeter or any formal public review platform: --- Subject: Unfair Treatment, Poor Service & Unresolved Cancellation – Intec College I am deeply disappointed with the way Intec College has handled my cancellation and appeal process. I initially submitted my cancellation request on 3 May 2024, after months of poor service and lack of academic support. I never received my assignment results, despite submitting them in February 2024, and I had to send numerous emails with no response. I even completed the student survey on the portal, which clearly stated that results should be provided within 30 days — yet by May 2024, I still had no feedback. Despite this, my cancellation request was ignored. I kept receiving repeated calls from different account representatives asking the same questions, but no one actually helped me resolve the matter. I later discovered that my name was unfairly listed on Experian, even though my cancellation and supporting documents were properly submitted. This has caused serious reputational and financial harm. I formally lodged an appeal on 29 September 2025, after receiving the Cancellation Review Committee’s decision, but once again, I have not received any response. I have sent multiple follow-up emails and even called the college, CC’ing the accounts managers, yet my emails continue to be ignored. It is disheartening and unfair that a matter that started in 2024 is still unresolved in 2025. All I am asking for is fairness and justice in this matter. I request: Full recognition of the Early Bird Promotion, which was never app****. Removal of my unfair Experian credit listing. A fair cancellation without penalty, given the poor service, stress, and lack of communication from Intec College. I have always acted in good faith, but I feel my case has been mishandled from the start. I truly hope this matter is resolved promptly and fairly. I am deeply disappointed with the way Intec College has handled my cancellation and appeal process I initially submitted my cancellation request on 3 May 2024, after months of poor service and lack of academic support. I never received my assignment results, despite submitting them in February 2024, and I had to send numerous emails with no response. I even completed the student survey on the portal, which clearly stated that results should be provided within 30 days yet by May 2024, I still had no feedback. Despite this, my cancellation request was ignored. I kept receiving repeated calls from different account representatives asking the same questions, but no one actually helped me resolve the matter. I later discovered that my name was unfairly listed on Experian, even though my cancellation and supporting documents were properly submitted. This has caused serious reputational and financial harm. I formally lodged an appeal on 29 September 2025, after receiving the Cancellation Review Committee’s decision, but once again, I have not received any response. I have sent multiple follow-up emails and even called the college, the accounts managers, yet my emails continue to be ignored. It is disheartening and unfair that a matter that started in 2024 is still unresolved in 2025. All I am asking for is fairness and justice in this matter. I request Full recognition of the Early Bird Promotion, which was never app****. Removal of my unfair Experian credit listing. A fair cancellation without penalty, given the poor service, stress, and lack of communication from Intec College. I have always acted in good faith, but I feel my case has been mishandled from the start. I truly hope this matter is resolved promptly and fairly.
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