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Lungile G

Active since Nov 2025

3

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0

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3 reviews

3 months ago

IDM Holdings Still Reflecting Incorrectly on My Credit Profile

Very disappointed with the lack of assistance and communication from IDM Holdings. I would like clarity on why IDM Holdings is still reflecting on my credit report as an account in arrears, despite all policies with them having been cancelled. The listing continues to negatively affect my credit score, and despite contacting IDM Holdings on multiple occasions, I have still not received proper feedback or resolution. I was previously advised that the matter would be resolved, however there has been no update or assistance from their side. I would appreciate urgent intervention and for my credit profile to be updated accordingly.

0 replies

9 months ago

Years of Excuses, Zero Action. DebtBusters Is Ruining Lives!

I am utterly frustrated and disappointed with DebtBusters and how my case has been handled. I have submitted all my paid-up letters and fulfilled every single requirement, yet I am still waiting for my clearance certificate. Every time I follow up, I am told the same thing “Please wait 3 to 7 days.” This has been going on for years, and nothing has changed. What’s even more unacceptable is that no one from the client service team ever follows up or shows genuine concern or urgency in resolving this matter. I always have to chase updates myself, only to receive the same scripted, unhelpful responses. There is no accountability, no proactive communication, and no resolution in sight. This entire experience has caused me severe stress, frustration, and emotional exhaustion. My name remains flagged, which has damaged my reputation and affected my personal and financial standing. I did everything expected of me, I paid my debts in full, submitted all documents, and waited patiently yet DebtBusters continues to fail me. It is deeply unfair and unprofessional for a company that markets itself as a supporter of financial recovery to treat clients this way. The ongoing delays and lack of care reflect poor internal management and a complete disregard for customer well-being. I am now demanding: - A detailed explanation for the years-long delay. - A firm and realistic timeline for when my clearance certificate will finally be issued. - Written confirmation that my name has been cleared from all credit bureaus. - A dedicated representative who will take responsibility for my case and provide consistent updates. I have been patient long enough. The lack of follow-up, concern, and accountability is beyond disappointing and it’s unacceptable. I expect immediate action and a proper resolution. DebtBusters, this matter needs to be treated with the urgency and professionalism it deserves. Stop making excuses, stop passing me around, and start taking responsibility for your clients.

1 reply

9 months ago

Lack of Responsiveness and Accountability from MBD

I am extremely disappointed and frustrated with the level of service I have received from Munnik Basson Dagama Incorporated. This company has been harassing me repeatedly about an outstanding payment, which I eventually settled in full to close my account. However, after making the payment, I have been struggling to get a paid-up letter from them — something that should be a simple and straightforward process. I’ve called numerous times, sent multiple emails, and all I ever get are automatic responses or empty promises from their team. When they were following up for payment, they were quick, assertive, and persistent. But now that I’ve fulfilled my obligation, they are suddenly unresponsive and ***********. I find it incredibly unfair that I have to waste my own time and airtime just to get what I rightfully deserve — written confirmation that my account is settled. I demand an explanation as to why there is such a delay in issuing my paid-up letter. It’s unacceptable that I continue to receive no real feedback, only automated replies and misleading information. This experience has been completely unprofessional and has caused unnecessary stress and inconvenience. MBD, please take accountability and resolve this matter urgently.

3 replies

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1 Star

3 (100%)

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