IG
IDM Group
Unclaimed Business
IG
IDM Group
Unclaimed Business
7 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.6|7 Reviews
Jun '25 - May '26
5(16.7%)
4(0%)
3(0%)
2(0%)
1(83.3%)
5(16.7%)
4(0%)
3(0%)
2(0%)
1(83.3%)
Frequently Asked Questions About IDM Group
IDM Group has a TrustIndex of 0 out of 10 on Hellopeter, based on 7 reviews in the last 12 months. Hellopeter has tracked IDM Group across 54 total reviews. How is the TrustIndex calculated? →
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZA
Zaakira A
1 reviews | Active since Jan 2020
12 Feb 2026, 05:48
Failed to update experian
IDM group has failed to update experian that my outstanding balance is 0. I have tried to log a dispute but it's been canceled twice. I have settled all my debt and for some reason I can't get this removed from my credit report.
Helpful (0)
|Replies (0)ZA
Zaakira A
1 reviews | Active since Jan 2020
12 Feb 2026, 05:48
Failed to update experian
IDM group has failed to update experian that my outstanding balance is 0. I have tried to log a dispute but it's been canceled twice. I have settled all my debt and for some reason I can't get this removed from my credit report.
0
Replies (0)YT
Yolanda T
1 reviews | Active since Jan 2020
11 Feb 2026, 09:40
Worst service ever
I have a cancelled policy that is still showing on my credit report as open. I’ve been calling and emailing since last year Dec, nothing has changed. I am told every time that an email will be sent to the bureau. It’s been over 2 months with no change, mind you the policy was cancelled when I got out of debt review last year October. The call centre people be giving run around with no help.
Helpful (0)
|Replies (0)YT
Yolanda T
1 reviews | Active since Jan 2020
11 Feb 2026, 09:40
Worst service ever
I have a cancelled policy that is still showing on my credit report as open. I’ve been calling and emailing since last year Dec, nothing has changed. I am told every time that an email will be sent to the bureau. It’s been over 2 months with no change, mind you the policy was cancelled when I got out of debt review last year October. The call centre people be giving run around with no help.
0
Replies (0)AN
Axole N
1 reviews | Active since Jan 2020
22 Jan 2026, 05:35
Postgraduate Student
My name is Axole Nziweni, 24 yearl od female ,I'm a postgraduate student from the University of the western cape who studied under BA faculty , majored in Geography Environmental studies and History. During my University years I use to seve as HIV$AIDS Senior educator whe we use to teach students about the importance of health and wellness.
Helpful (0)
|Replies (0)AN
Axole N
1 reviews | Active since Jan 2020
22 Jan 2026, 05:35
Postgraduate Student
My name is Axole Nziweni, 24 yearl od female ,I'm a postgraduate student from the University of the western cape who studied under BA faculty , majored in Geography Environmental studies and History. During my University years I use to seve as HIV$AIDS Senior educator whe we use to teach students about the importance of health and wellness.
0
Replies (0)LN
Lerato N
1 reviews | Active since Jan 2020
5 Sept 2025, 09:10
Request for Refund
I was under debt review with Debt Busters and one of the requirements was that I have life and funeral cover through IDM Protect which is underwritten by Centriq Life. I completed my debt review in May 2025 and was contact by the insurance department and I agreed to continue with my life and funeral insurances even after debt review, however nothing was debited from my account so I assumed the insurances were not continued. Then on August my account was debited R400, so I contacted IDM Protect to reverse the money and cancel the insurance because as far as I am concerned, I am not insured since they did not debit my account for +- 2 months. The lady tells me that I won't be refunded because I did not put in a cancellation, my question was and still is "put a cancellation on what? because I was under the impression that the insurance never continued". She repeated the same thing like a trained robot and only cancelled the insurances. All I want is my money back and that's all. I did not budget for your company and this is putting me out of pocket. Yes, it is only R400 but it is mine and I want it, PLEASE.
Helpful (0)
|Replies (0)LN
Lerato N
1 reviews | Active since Jan 2020
5 Sept 2025, 09:10
Request for Refund
I was under debt review with Debt Busters and one of the requirements was that I have life and funeral cover through IDM Protect which is underwritten by Centriq Life. I completed my debt review in May 2025 and was contact by the insurance department and I agreed to continue with my life and funeral insurances even after debt review, however nothing was debited from my account so I assumed the insurances were not continued. Then on August my account was debited R400, so I contacted IDM Protect to reverse the money and cancel the insurance because as far as I am concerned, I am not insured since they did not debit my account for +- 2 months. The lady tells me that I won't be refunded because I did not put in a cancellation, my question was and still is "put a cancellation on what? because I was under the impression that the insurance never continued". She repeated the same thing like a trained robot and only cancelled the insurances. All I want is my money back and that's all. I did not budget for your company and this is putting me out of pocket. Yes, it is only R400 but it is mine and I want it, PLEASE.
0
Replies (0)AF
Anton F
1 reviews | Active since Jan 2020
2 Sept 2025, 07:57
Poor services lack o...
Poor services lack of information and most of us end up even more behind And the insurance they use are more interested in a ui19 then a doctor diagnosed stating you unfit to work Creditsmart debt counselors
Helpful (0)
|Replies (0)AF
Anton F
1 reviews | Active since Jan 2020
2 Sept 2025, 07:57
Poor services lack o...
Poor services lack of information and most of us end up even more behind And the insurance they use are more interested in a ui19 then a doctor diagnosed stating you unfit to work Creditsmart debt counselors
0
Replies (0)MS
Mathew S
1 reviews | Active since Jan 2020
27 Aug 2025, 11:27
Bad service and ******* practices
Debtbuster refuse to assist me in resolving case regarding internal insurance company deducting funds without a legal contract for years now, and have signed me up with new new insurance company without my consent and I see amount paid to to insurance companies with no legal contact, not full cover and long and short of the matter is that if one even had to claim these contracts would not be valued. I strongly suggest clients who has joined Justmoney / IDM ( internal Debtbusters company) ask for signed legal contract as I have and nothing is produced after months of asking. Debtbuster also doesn't help in this matter
Helpful (0)
|Replies (0)MS
Mathew S
1 reviews | Active since Jan 2020
27 Aug 2025, 11:27
Bad service and ******* practices
Debtbuster refuse to assist me in resolving case regarding internal insurance company deducting funds without a legal contract for years now, and have signed me up with new new insurance company without my consent and I see amount paid to to insurance companies with no legal contact, not full cover and long and short of the matter is that if one even had to claim these contracts would not be valued. I strongly suggest clients who has joined Justmoney / IDM ( internal Debtbusters company) ask for signed legal contract as I have and nothing is produced after months of asking. Debtbuster also doesn't help in this matter
0
Replies (0)RH
Rochelle H
1 reviews | Active since Jan 2020
16 May 2025, 07:15
Very unhappy with IDM Holdings
I would like to know why IDM Holding is appearing on my credit report as something that is in arrears where as policies with them were cancelled in February 2024. I have received a paid up letter from them and also paid up my bebt with debt busters in full (clearance certificate received). But IDM holdings is still reflecting on my credit report and effecting my credit score. I have contacted them and they advised that it shouldn't be reflecting and that it would be a updated, 2 months later its still reflecting.
Helpful (0)
|Replies (0)RH
Rochelle H
1 reviews | Active since Jan 2020
16 May 2025, 07:15
Very unhappy with IDM Holdings
I would like to know why IDM Holding is appearing on my credit report as something that is in arrears where as policies with them were cancelled in February 2024. I have received a paid up letter from them and also paid up my bebt with debt busters in full (clearance certificate received). But IDM holdings is still reflecting on my credit report and effecting my credit score. I have contacted them and they advised that it shouldn't be reflecting and that it would be a updated, 2 months later its still reflecting.
0
Replies (0)HN
Hlengiwe N
1 reviews | Active since Jan 2020
19 Apr 2025, 05:46
Please remove my name under your company
They continue to update on expriene that I m still owing them but our contract with them ended in 2021 why they are not updating their system because this affect our credit score and even when you write review here they don't bother to respond
Helpful (0)
|Replies (0)HN
Hlengiwe N
1 reviews | Active since Jan 2020
19 Apr 2025, 05:46
Please remove my name under your company
They continue to update on expriene that I m still owing them but our contract with them ended in 2021 why they are not updating their system because this affect our credit score and even when you write review here they don't bother to respond
0
Replies (0)