Yolanda T

Active since Jun 2024

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Reviews

13 reviews

6 months ago

Worst service ever

I have a cancelled policy that is still showing on my credit report as open. I’ve been calling and emailing since last year Dec, nothing has changed. I am told every time that an email will be sent to the bureau. It’s been over 2 months with no change, mind you the policy was cancelled when I got out of debt review last year October. The call centre people be giving run around with no help.

0 replies

FNB (First National Bank)

9 months ago

FNB refusing to refund

FNB giving me a runaround with a refund. Closed my Lona account with them on the 27th of October and Hyphen made a payment to them after the account was closed on the 29th. They asked me to send them proof of payment of which I did, but now it’s not enough, how, I don’t know. This is very tiring, I just need my money back, R1560 for someone who just got out of debt review is a lot.

1 reply

Pick n Pay

15 months ago

Pick n Pay Hyper Brackenfel is the worst

Shocking experience at Pick n Pay Hyper Branckenfell. We bought a Defy Washing machine, delivered by the store but then kit was faulty. The time we bought it the floor assistant gave us Defy contact number, of which we used as the machine didn't work. The technician came the following day and confirmed the machine is faulty and it must be replaced. Sent the report to Defy. Defy called us , the machine will be replaced, PnP should come and fetch the machine while replacing it. A week went by, we tried to contact PnP, the person who picked up the call just say they will transfer the call to the correct department, the phone rings but then goes to voicemail. We went in the following day and met with one guy called Brian, Firstly he was not happy we contacted Defy (remember we were given Defy's number in case the machine has issues). Then without checking he said Defy didnt contact them regarding the faulty machine, He wentoto some office then came back with a letter which says Defy has authorised the replacement of the machine, PnP must let them know when the faulty machine is in store so that they can collect it. Its a week now and PnP has not collected the machine and they are not even saying anything. We tried to contact them on the number provided by Brian, the lady answers, but then says she will transfer the call to the correct department. Phone rings a few seconds then goes to voicemail. No one at PnP is saying anything, we paid the machine cash. They have our money and they do not care nomore. Poor service no wonder they are closing stores - Poor service not only in government, at PnP Brackenfel too.

1 reply

Game

17 months ago

Worst service ever

I bought Loadshedding backup at Game Zevenwacht, using pay just now. I had to return it because it was faulty. I was informed that they will cancel with order with pay just now and return the money. Over a week later, I called pay just now, was advised they didn’t receive any communication from Game. Agent I was talking to advised they only need 1 email, Game has failed to just send 1 email. I am waiting for my money, no update and when you call the store you advised someone from admin will call you. Game service is the worst, I just need my money back.

3 replies

Uber

18 months ago

Uber drivers are ****mers

Uber drivers are ****ming us. They drive on slowest lane and get delayed , when you reach your destinity the fare has doubled. They do this deliberately. i question them a couple of times why are you using the slow, jammed lane while other lanes are open. But they will give you a very vague reply and continue on jammed lane. at the end your fare is very high. Uber themselves careless as its more money for them.

0 replies

ACQUIFIN

18 months ago

Terrorized by Acquafin

Who is really responsible for this company that's terrorizing us? we do not know who they are, and they have just listed us as people who owes them. Its time we let the minister of finance, the media houses, finance ombudsman, Public protector knows about them. Emotional damage they are causing us is unbearable.

4 replies

Nimble Group

18 months ago

Cruel and dishonest Nimble

These people sent me a settlement letter and i settle, then they sent me an email saying i still owe some money, of which i didnt understand and i still dont. A few days i go i called them and the gentleman i talked to said to me he can see that the bill is settled. I asked for a settlement letter , still nothing came through. Funny their name is still on my dashboard, as if i owe them anything.

2 replies

ACQUIFIN

18 months ago

Wicked company

if there was a minus 1000 rating, i would give that and lower. Still, they have their name listed on my dashboard as people that i owe. It's about 3 weeks now and it's for the first time i see this name. They are out to ruin poor people's name and are very proud of that. i wish there was someone who can help us with these people.

1 reply

ACQUIFIN

19 months ago

***** fly-by-night people

I do not know who these people are and i found them listed as people i owe. i had never heard from them in my whole life. Now they are ruining my credit score. Very ***** firm.

2 replies

Woodford Car Hire

21 months ago

Poor Service - downgraded and still charged same tarif

They are always helpful and offer a great service. This time around i requested a vehicle of SUV type. I got to the branch to pick-up the vehicle. The vehicle i was offered was something i was not happy about. The individual who was assisting me checking the car said i can ask them to swop me to another vehicle, which he showed me, two of them where standing there. I went to the office and the lady (TARYN CAMPHER) who was assisting me was not interested, told me that the car that they gave me was the only one available, while the guy outside in the parking showed me the two cars that were there. She refused, said no they are not available. I went back to the parking area. Onother couple was given a vehicle, Toyota Urban Cruiser, they didnt like the one they were offered, they exchanged Infront of me. they were given another Urban Cruiser. I requested an Urban Cruser, was told it was not available. but two were there before these couple came. i couldn't cancel my booking. I asked to down grade to a lower class, i asked for a Suzuki Fronx or Starlet Cross. They gave me a Suzuki which was a lower class, but surprisingly was charged the same amount as i was charged when i booked a Toyota Urban Cruiser.

1 reply

Review Distribution

5 Star

0 (0%)

4 Star

1 (7.7%)

3 Star

1 (7.7%)

2 Star

0 (0%)

1 Star

11 (84.6%)

Yolanda T

Reviews

Worst service ever

FNB refusing to refund

Pick n Pay Hyper Brackenfel is the worst

Worst service ever

Uber drivers are ****mers

Terrorized by Acquafin

Cruel and dishonest Nimble

Wicked company

***** fly-by-night people

Poor Service - downgraded and still charged same tarif

Review Distribution

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