GD
Gontse D
Active since Nov 2025
4
Reviews
0
Industries
Reviews
4 reviews2 months ago
Bad Service review your staff
Helpdesk and finance department have the most *********** staff they would refer/transfer your call from one departpart to another or even hang up on you in most cases
53 replies
4 months ago
Exceptional Service
would like to extend my heartfelt appreciation to Palisa at OTT South Africa for the exceptional service she provided. Her professionalism, patience, and dedication in resolving not just one, but two of my cases went above and beyond my expectations. Palisa’s commitment to customer satisfaction and her ability to handle matters with efficiency and care truly set her apart. She turned what could have been a stressful experience into a smooth and positive one, and I am genuinely grateful for her support
0 replies
5 months ago
Urgent Complaint Regarding FICA Department and Account Inactivity
Urgent Complaint Regarding FICA Department and Account Inactivity Dear Superaports Bet Team, I am writing to formally lodge a complaint regarding the handling of my account by your FICA department. After submitting all the requested documents, I was assured that my account would be reactivated. However, it has now been six days, and my account remains inactive. My funds are still withheld, which is causing me significant inconvenience and frustration. Each time I follow up through your chatbot platform, your consultants repeat the same response: “We apologize for the inconvenience. We have sent your query to the relevant department, and you will receive feedback within 24–72 hours.” Unfortunately, despite these assurances, no feedback has been provided, and no action has been taken. This lack of communication and resolution is unacceptable. I request: - Immediate reactivation of my account. - Release of my withheld funds without further delay. - A clear explanation for the delay and a timeline for resolution.
106 replies
5 months ago
OTT South Africa worst service ever
I purchased two OTT vouchers R1500 and R3000 using my standardbank app im unable to use them im beinh transferred from department to department i want my vouchers or money back OTT consultants are useless they dont respond to whatsapp text or email
2067 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)