Active since May 2011
I would like to write a review about King Price Insurance and especially Lerato. What a gem. She listened to me and what I wanted, went out of her way to give me a cheaper option and to call me back timeously when requested to do so. It's so good to deal with a company who LISTENS. Unlike the previous insurance company I was with who just said "it's the usual annual increase"
What a useless medical aid. Given 8 days to find a new medical aid as HS has gone belly up. No communication whatsoever, then there is a threatening post on their FB page telling clients not to even think of moving to another medical aid until CSC has sorted things out. They refused to pay for my chronic meds in August as the company was closing end August, and this morning they have put a debit order through ,... which I will be reversing at the bank branch tomorrow. Also asked for a certificate proving that I was with them for more than 2 years but, of course. nothing is forthcoming.
I ordered goods from Takealot.com, a stuffed rabbit and caramel treat. The stuffed bunny, no matter all my searching had no size, but it was under the search of large stuffed toys, and there were reviews saying it was a good size, so, trusting the reviews I ordered it. Turned out to be 20cm tall ... uh,, since when is that as good size, unless one is looking for a 10cm toy. The caramel treat said R228 for two pack. I worked it out and it would be the same price as getting 2 packs of 4 tins each at Makro. Imagine my surprise when "two pack" referred to 2 tins of caramel. Who in their right mind pays R114 for a tin of caramel? Immediately did a review and completed the return form. It has now been 5 days with no response whatsoever, even though I have logged a call with Takealot.
I always bought aromatherapy oils from this company. Sadly, the owner passed away and her daughter has taken over the business. What a mess! Prices have shot up, quality and quantity have gone down the tubes. The last 2 times I ordered oils, the bottles have not been sealed properly. She just packs them into a brown paper bag and couriers the items. First time she replaced the bottle. Today, I received an order. same thing. Oils had leaked into the brown paper bag. I called Amber and told her this is unacceptable, and that twice now, I had spent over R1000 and twice now I receive orders which have not been packaged properly and have leaked. Her reply? "How do I know that you are not doing this yourself so that you can get your money back, or another bottle?" I was gobsmacked. Firstly I would never do that, and secondly, if I was doing this I would have decanted the oils into another bottle to be used and not into a brown paper bag. But seriously, her refernce comes from inexperience in a business. Please, DO NOT deal with them. Amber says she has loads of happy clients and this has never happened to any of the clients. I can't find reviews from any happy clients, so I think she is in la la land with that. But to call a customer a liar was just the last straw. No apology offered at all. I have dealt with this company when her mom was still alive and it was a pleasure, but, unfortunately this is no longer the case.
One of the WORST medical aids EVER when it comes to replying to anything. Don't even bother trying to call them, there is just no reply whatsoever. Decided to put my query down in writing beginning December, quickly received an automated message advising that they are looking into the matter and that is it. Have written back twice asking for feedback and there is absolute silence.
Well, firstly, interesting that they don't bother checking the complaints against them, which goes to show how unprofessional they are ... the truth always hurts. This is the most ridiculous bunch of *****s I have EVER come across. They cold call anytime of the day, sometimes up to 8 times a day, and sometimes within minutes of the last call. I am paying off the account I owe money on, as best I can, since I have been without a job since March 2020 (don't think these people, or Woolworths, for that matter, have heard of the devastation caused by Covid). But that means nothing in their books. They don't bother reading up before they call either so I have to keep repeating myself incessantly. They really are the most unprofessional bunch of people and a total waste of skin in my opinion. If I worked for them I would rather be dead than admit that I work for Anthony Richards. Really Woolworths, with all the millions you make monthly, you hire a law firm which rates 0???? Is that because you paid your outgoing Australian CEO R7 000 000 and you now have no money to find a better law firm? In my books Anthony Richards ASS and Woolworths are in the same boat. Wish they'd do some white water rafting right over some lovely big waterfall and disappear.
popped into ww at honeydew village/rock cottage at around 9am on 2/1 on my way to a anniversary breakfast. all I needed was 3 items so it should be in and out but not at this branch of ww. 2 cashiers who were on a self imposed go slow or maybe recovering from a bad hangover. one at least had the initiative to try and call more cashiers, but her ringing was falling on deaf ears. maybe the other cashiers were sleeping it off at the back of the store somewhere. about 10 people in line and 2 extremely slow cashiers led to some customers abandoning their trolleys and walking out. hopefully somebody had the sense to very slowly return all abandoned items but I think they may all still be lying in trolleys because this store has some of the laziest staff I have seen in a long while. why the hell open the store at all if there is no service. I was so tempted to take my 3 items and just walk out the store!!
popped into WW on Malibongwe around 1.30pm on 13/12. Went to deli section to get a chicken, rang the bell 5 times, nobody appears. Went in search of the manager, found some female sitting there who told me I could talk to her because the manager was on lunch. No WW name badge, no uniform .. just some random lady sitting in the manager's chair. She eventually managed to rouse somebody at the deli section and I continued shopping.<br> <br> What is it with the new 'price on product\ label on the shelf and when picking up the product
Called TFG this morning asking if I could move payment date to 3rd of each month as I get paid very last day of the month, and sometimes only 1st or 2nd. TFG insists on payments being made on 1st of month and are very quick to send out a snotty sms reminding that one is in arrears. Explained to call centre lady that this is not possible and could I change it to 3rd as many other retailers do. She didn't understand so had to explain to her 3 times what I wanted. eventually asked to speak to a supervisor or manager, surprise ,surprise none available so told her I would hold on until she found one. this is when I learnt that through staff theft, TFG has made it company policy that payments have to be made on 1st. how arachaic is that? I called about 20 various stores offering credit today and all 20 have option of payment right up to 7th of the month so TGF is truly archaic, backwards and dinosauric. Get with the times TGF. You are not the only group selling bad quality clothing so customers can go elsewhere and get much better service. Who pays your salaries?? Customers do, you idiots! So you really should keep customers happy - or have you never heard of that concept either.
3 of us booked a Power hour session at Sorbet Brightwater for 9am last Saturday. Arrived at 8.55 to find the store still closed and all the staff inside busy doing each other's hair. Waited until 9 for store to open, but no go. Eventually at 9.05 banged on the door and told them we had 9am appointment but was told to wait. Doors opened at 9.10 and then the person who as doing my nails decided she would do another client first - so instead of a power hour I had about a 1/2 hr. What a disappointment. Mani was done very shoddily and by Sunday afternoon my friend's nail polish was all off - she could literally peel it off. By Monday morning my polish was all chipped off as well. This was not a cheap session, each of us paid R500 for this shoddy work. Never going back there again, that's for sure. Oh, and what is it with the ladies having to follow trailer park trash like the Kardashians on the telly and having to turn around every few seconds to see what is happening? Sorbet, you have lost my business, that's for sure
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