RH
RUSHANA H
Active since Jan 2026
4
Reviews
0
Industries
Reviews
4 reviews1 month ago
Fnb taking more than they should
They took off 7 times from January up until March for a funeral policy that is supposed to go off once a month. They also closed my case without speaking to me. I advised them I am at work and unable to speak during working hours and is available after 4pm
53 replies
1 month ago
Very bad service
I am extremely frustrated with the service I received from FNB regarding a funeral policy debit. My policy premium of R89 was successfully debited on 6 March, yet I was also charged an R115 unpaid item fee. When I contacted FNB through the app, the agents Hlengiwe and Siyamthanda were unable to properly explain or resolve the issue and kept referring me between departments. If the policy premium was successfully collected, I do not understand why I must still pay a bank fee for a failed attempt earlier the same day. I am requesting that FNB review my account and reverse the R115 unpaid item fee, as the premium was ultimately paid. I expect better clarity and assistance from FNB support agents when dealing with customer queries.
53 replies
3 months ago
Withholding full refund Bolt
I cancelled my ride because the driver asked if he could come in a completely different vehicle than shown on the app. Bolt is now holding my money and refuses to provide proof of a refund, which my bank needs. Extremely disappointing service and very poor customer support.
0 replies
3 months ago
Medical emergency!
My mother needs oxygen 24/7. We have been calling since 4 December and nobody has come to refill her oxygen. Manager Patience has never called us back. We had to rush my mom to the hospital for oxygen because the home refill was not done. The electricity oxygen machine is also not reliable, today it keeps going on and off, so we also need a technician to check the machine urgently. This is a medical emergency and we need a supervisor or manager on the line now, and we need immediate help today.
56 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
3 (75%)