B
Brenda
Active since Jan 2026
12
Reviews
0
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Reviews
12 reviews6 months ago
Damelin College - Educor - Daylight ******s
My son was registered for the academic year 2024 at Damelin Randburg. Fees were billed for 10 equal installments, beginning April 2024. I made sure I paid an extra amount every month so I could finish the contract by end of December 2024, whilst my Debi check standing amount was still going off my account. By end of Jan, I only had a balance of R609.60 but to my shock, the debited the full usual debit order amount. Educor has been owing me R2 695.20 since then and up to now, I have been following up on my refund, but keep being told it is in process. I could not reverse the debit order with FNB at the time of incident, as they told me they could not assist me as the mandate was via Debi check and I must take it up with SP. It is now almost 10 full months of waiting and no courtesy of a response or call from them. I have called & emailed Head Office in Durban over 100 times since Jan 2025 and no refund has come my way. They will not even give details of their complaints procedure, nor will they escalate the query. They keep changing staff every second month and always have to start over, re-send documents and emails but same answer is, they have requested the refund. The staff's attitude is very rude, rotten to the core and they do not care about the inconvenience they put you through. They get ZERO stars from me. Can someone advise on how I can get my money back from this thieving lot?
0 replies
6 months ago
Discovery Insure Emergency Services
Discovery Roadside Assist Call Centre was excellent!!!! I appreciated their service, courtesy and them checking on me every few minutes whilst I was stuck on the busy freeway. They made sure I arrived home safely. Different Agents kept calling me and cannot remember all their names, as I was in distress at the time. Nomqueso Sekoati is one of the Agents. However, I got 3-4 different Agents calling me and they were all absolutely amazing. Well done Discovery Team 👌
53 replies
14 months ago
Service, Service, Service
Good morning Mwaka, You are a star✨ Thank you for resolving the query with such speed Mwaka was exceptional in resolving a query that took her colleagues more than a week to resolve. She did this within 24 hours of interacting with her.
53 replies
100 months ago
Double Charge For Data Bundles
Still no call or resolution received and it's almost 2 months and still counting....I find this very disrespectful to customers. When will I get an answer? All I have been given is NUMEROUS case numbers and promises of someone getting in touch with me. All I want is for my money to be paid back please!
105 replies
101 months ago
Double Charge For Data Bundles
I was charged for 10 gigs of a free me bundle 3 times on my November billing. I tried to purchase a once-off 10 gigs free me bundle on my App and it was not working. I then called the Call Centre and asked the Consultant to load it for me on their side and they told me the system was down and they would do it for me once the system is back online. Off course the Consultant did not do anything! I had to call in again and spoke to another Consultant who informed me that nothing had been loaded but again could not load it as the system was still down and they would load it as soon as the system was up. To my surprise the 10 gigs was loaded as a recurring data which I did not ask for. This meant that I was now charged for the recurring in advance, which was R399x2. It was explained that recurring data is charged for in advance-understood, although I did not ask for recurring. But to my surprise I was charged another R399 on the same number, meaning I had to pay R1197, an over charge of R399. I logged my query with Telkom Mobile beginning of December and was told it takes them 72 working hours to revert back to customers on queries....Big Lie again! Today is the 31st of December and there is still NO COMMUNICATION nor RESOLUTION from their side. Can someone please tell us what needs to be done to get service from this crowd???
210 replies
103 months ago
Excellent Service-We Buy Cars
I am very impressed with the seamless and clean service provided by We Buy Cars. The Buyer I dealt with was Adrian Pillay and he gave me exceptional, impressive, quick, friendly and efficient service. I would use them again and I highly recommend anyone intending to sell their vehicle to never spend another sleepless night by dealing with time wasters who could be scammers too! I truly sold my much loved vehicle without any stress and my money was in my bank account instantly. I never had to leave my office once & it was all done in under an hour. Thanks to Radio 702 for being my source of information as always. You guys rock :-)
61 replies
110 months ago
DON'T CARE ATTITUDES AT TELKOM NOT FUNNY ANYMORE!!!
<p>Up until now, 08:55am, I have not received any assistance from this non caring lot at Telkom. TAll I got was a referenece number an that someone would contact me. Sorry will not cut it at this stage. Got stuck on my way home last night and had no phone to call for help as Telkom erraneosly terminated my lines yesterday and struggled to get in and out of my complex again.. </p> <p>Telkom is a registered FSP and should have a Complaints procedure in place. Can they respond to me with the Complaints email address so that I am not sitting and waiting for them to contact me at their time. I am losing my patience and if no response comes through by 12 noon, I will have to go directly via the FSB. </p>
224 replies
110 months ago
INCONVENIENCED BY TERRIBLE SERVICE AGAIN
<p>I am really sick and tired of the lot at Telkom. My debit order was due to go off on 01 March 2017 for R2379,32 and my funding of my account was not in by that date. I had other funds in another bank account where I made an EFT transfer for the same amount on the same day. I sent the proof of payment to 4 different people at the Telkom Call Centre before they could allocate the payment, which they only did on or around 18 March. The same company then sent 2 debit order collections to my bank on the 15th and 16th of March for R2617,28, both successfully colected and they kept sending me messages saying my account is in arrears and today they have terminated my services due to their incompetence. I am shaking with anger right now on how much incompetence and inconvenience I have been caused. I need to get into my complex by dialling from my phone, now I do not know how I will get into my complex today and all I am being told is they will give the query to Accounts Dept. I don not have time for all this! Can someone in higher authority contact me urgently please. I do not owe this incompetent bunch anything. This lot does not care about anyone's complaint nor inconvenience they cause their clients. I have spoken to more than eight people since 1 March and none of them have been able to help me, including emailing the same proof of payment to several people. I AM REALLY FED UP!!!!!!</p>
168 replies
120 months ago
Unbelievable Pathetic Service
<p>So I find myself back here again to complain about the same **** service Telkom gives its clients. Today is the 20th of June marking exactly 4 weeks since I was contacted by Telkom telling me they will resolve my query. Case number still ********** 8, first logged on 04 March 2016. REALLY!! Yes, that long ago and I still have to pay ridiculous monthly contract fees for a line I have not used for that long. I last got a call from Mildred who promised that I would be credited, but guess what credited and still charged R505 for 2.5GB of data not in use. How stupid can one be? On the same day I got a call from one Nyeko who promised that I would get a delivery of a new device for this stupid line as they have stock and it would take 10 working days to deliver. To date, the 10 working days have come and gone, even a parcel from Overseas would have long arrived in South Africa by now. I phone to make a follow up and some arrogant Manager tells the Consultant to tell me to just wait as they are still within the 10 working days. Do I not know how to work numbers? I am not sure which calendar they use? For goodness sake, who is in charge of this Telkom place? Do they ever take time to go through their Hello Peter reviews? Do they not get tired of complaints only and no compliments? What does one have to do to get service out of this lot? All we ever get is blank emails saying case closed. Closed without an explanation of how your query has been resolved. How hard can it be to get an accurate email message to a customer? People get paid for doing ZERO work in this company. Useless TELKOM service, come on now we deserve better treatment as your customers who make sure your business continues to run.</p>
53 replies
121 months ago
CHEATED BY PATHETIC SERVICE
<p>So this is the response I get from Telkom and to-date my query still not resolved. It means HP does not scare them anymore. </p> <p>It is only right that Telkom gives me a device since they have been collecting more than the usual contract fee for this number and me on the other hand cannot utilize the line because the rubbish Samsung tablet I bought from them is no longer working. Giving me case numbers will not help, I need a resolution like yesterday!</p> <p>Official business reply:<br />Good day</p> <p>Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.</p> <p>Your Reference: SM232591</p> <p>We apologise for any inconvenience caused.</p> <p>Regards,<br />Moenieb.<br />Telkom Social Media Team.</p>
75 replies
Review Distribution
5 Star
3 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
8 (66.66666666666667%)