Active since Jan 2026
Still giving you 5 stars. BUT: As a senior person with limited IT knowledge, I find it very difficult and daunting to access your system. Can you not create a number esp for seniors, to phone and speak to an agent - please? We are very worried what is going to happen when we need help. You all know your system - we not. Kind regards.
DISGUSTING LOW GI BREAD! We bought some yesterday 11 Feb from PicknPay. I returned it today 12 Feb. Maybe cleaning chemicals and a sour taste. HORRIBLE! Do not bake such bread and sell it to the people of South Africa.
After no resolve for my query on the Chat, Siya at the financial department helped me very quickly. Her patience and understanding as well as the professional, friendly and informed way I was addressed and treated by her, is highly appreciated. It sure confirms we made the right choice to join your medical aid. Kind regards.
Thank you SISANDA for sorting out the query we had about our holiday week. And while I am busy - thank you NICOLENE and staff for all the wonderful times we had at the Spa throughout the many years. Well kept, maintained and friendly service at all times - a home away from home. On behalf of our whole family who spent good times with you.
Thank you DEBASHNIE for helping me with my query. You were always very patient and friendly although I was frustrated because of our situation. You even went so far to phone a consultant at one of the other resorts in your group. The issue was resolved 100% in a short time! Well done! REGARDS. NICO