Zandile S's Profile | Hellopeter

Share Your Experience

Industries I'm a Business

ZS

Zandile S

Active since Feb 2026

4

Reviews

0

Industries

Reviews

4 reviews

Mondelez South Africa

3 months ago

Spoilt product

While traveling I bought *2 Cadbury slab chocolates at the Engen 1 Stop N1 garage in Colesberg. At my surprise one of the slabs was spoilt. It looked like it was swimming in water and tasted diluted. It was horrible. As I mentioned I was traveling and could not return the chocolate to the garage so I contacted Mondelez SA and sent them proof of purchase as well as the images of the spoilt chocolate. They requested my personal details and went MIA. It's discussing how a reputable company would treat its customers like filth. The chocolate was contaminated and the biscuit pieces were soggy.

0 replies

Budget Insurance

3 months ago

Extremely bad service from Budget Insurance.

I'm utterly disappointed at Budget Insurance. They don't treat their customers fairly. My car went in for an assessment on the 21st of March 2026, up until now they've been giving me the run around. They don't call, I had to be the one calling for a follow up on the progress of the car. I was told that my car was at Hunters Retreat with the assessors and that Patients would give me a call. Patience never called. My car was asssed as though it was involved in an accident yet it had water damage. I had repeatedly told them what happened. Nobody apologized for the delay, or inconvenience caused instead I was left stranded, without a courtesy car. Days later, Patience called and told me that my car has been written off and that they will check the market value of the car and follow through with a claim. She was rude as she vaguely explained the rental car prices and possible delivery prices yet nothing on the courtesy car. I should have been offered a courtesy car from the moment my car went in for assessment. I spent a lot of money traveling to work, using public transport yet I have insurance that's supposed to cover such inconveniences. It took them weeks to tell me that they'd also payout money that was meant for a courtesy car. They sent me documents of change of ownership without properly explaining in writing the processes. I was scared that I'd lose my car because there was no proof validating what they had to do in return after signing off the change of ownership. It took a nice gentleman by the name of Fahiem, he called me and explained every detail of the claim and sent me a clear breakdown of the costs and proof of why I'm changing the ownership of the car.

3 replies

6 months ago

Poor service delivery👎🏽

I've been waiting for a new router since the 28 January. I was told to wait and that you're looking into the matter. Today is the 5th of February. Zero communication from you, consultants are not responding to my messages on Facebook, no calls received from Rain. It's been days sitting with no internet yet I paid on the 25th of last month. You have gone cold as to what is the next step seeing that the courier company chosen by you has not delivered and further pushing the days to make delivery.

3 replies

6 months ago

Poor service delivery👎🏽

They failed to deliver a rain router on the day they had agreed on. No communication whatsoever. Nobody apologized for the inconvenienced caused. I requested an urgent delivery as the driver did not pitch, I was told it could not be possible as the drivers were already out. Who failed to show up to the appointment, me or your company? Why must I pay for your incompetence? Thank you to the lady named Unathi, you tried.

1 reply

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

4 (100%)

About

About Us
How Hellopeter Works
Press

Community

Help Centre for Reviewers
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre for Businesses

Follow Us

About

About Us
How Hellopeter Works
Press

Community

Help Centre
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre

Follow Us

© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.

Terms & Conditions|Privacy Policy