Althea M

Horrible service at Best electric home store in port Elizabeth pier 14 branch

My son has an account with this store and just after opening his account he lost his job so I took over the account and with taken over the account the treatment I got from one sales lady named Rivionia is appalling the same store got my monthly installments wrong the sales lady Rivonia told her manager that I asked her to make my installments smaller to which is a lie I asked my aunt to allow her to do the debit order because the same lady Rivonia came to my place of work to tell me to do the debit order so payment can be made I hate this shop they keep coming to my place of work and I am not happy with it at all I do not know what to do to stop it I pay them every month via debit order but they are terrorizing me due to having this account I have spoken to the manager of the store but nothing has been done two weeks ago they came to work place and told the people at my work place they are looking for me said I am owing them and the worst part is my employer has called me in asking me what is this all about because our store security has spoken to them asking them who they are looking for this is not fair I have evidence of my debit orders going off every month but what is so alarming is that they took money from my account in December without asking me or letting me know that they will be taking money out my account this is uncalled for I need advice as to what to do going forward The store in question is Best Electric Store in port Elizabeth pier 14 this store is the worst store to have an account with their service is poor and their customer service is appalling I have been to the store and I have spoken and addressed this matter but I am still being terrorized by their private visits to my place of work why I do not know but I want to put this to a stop to this I do not know how but I will find a way