SK
shane K
Active since Jul 2011
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
Soundtech online , refund issues
Walk in stores absolutely amazing , tried the online shop , ordered and paid for an item , item became out of stock , apparently a refund was done , I havnt received the money , they asked me to send bank statements to prove no refund was done , I sent countless emails with the statements , now no response . This has been ongoing for almost 2 months now ,eventually went to a walk in shop ,got whatsapp details , sent message explaining everything, no response. This place owes me a refund for almost 2 months . I do alot of online shopping with experience of working for Amazon.com and this is by far my worst experience . The walk in stores are amazing I will give them credit for that .
0 replies
30 months ago
Rentoza shady business practices
Ah well here we go again. With all the negative reviews and some of my own specifically regarding locked phone issues and debit orders . Is there anything we can do legally about rentoza. With some of their business practices , how are they even still operational .Also guys please be careful this is not a rent to own business .Please read everything carefully or you will regret it like i am especially with there buyout policy. I rented a Xbox series X and after the contract tegoes urm was completed the buyout price goes up by R2000. As usual no response to my emails
0 replies
31 months ago
Rentoza customer bullying
Few years back i could give this company a 5 star rating .I have a long standing and loyal relationship with rentoza but there methods are becoming extremely aggressive and forceful to a point where I'm going to call it bullying . My debit order is a few hours late which I have now mentioned to the accounts people for months already because of there system . It's an overnight debit so my salary still has to reflect in my account . It's been a few hours since failed debit and I'm greeted with this annoying notification on my phone, which is the device I'm subscribed to, making even this message difficult to type. Now you might say , ok change your debit date but this is where you have to now pay a fee of R300 if I'm correct to them to have this done and why do I have to every month keep explaining that I always make payment a few hours later, so yes I'm even ok with that but to have your device inoperable after a few hours really ? After a failed debit at midnight, really ? From a loyal customer , really ? I can understand maybe 24hrs .So basically you forcing me to pay the R300 ,not my fault my pay date fell on a Sunday and the accounts department , oh my word , so aggressive and forceful even when they know they dealing my usual case . I know people that work for a global company called Amazon. I will maybe send you an audio clip of how they handle clients , infact I use to be a customer service agent . Please get back to the ways that made me recommend you to countless amounts of friends and family or you going to lose good clients
0 replies
37 months ago
Golden arrow website sucks
Oh my word, what has happened to golden arrow website . It was so user friendly, you could literally check the bus route on a map , now you only get to view or download a timetable which most people don't even understand. The old website gave you so much piece of mind if you weren't sure of the bus route in a certain area .I'm sure you must have a good IT team or developer that can sort this out . For the record , I am a tech savvy individual
0 replies
60 months ago
VVM refund
My account was taken over by another firm and I made regular payments to the new firm .Vvm decides to send me a link to make payment to them even though the account is not with them anymore .I end up making payment and after they admitted it was a mistake I am now waiting 2 months for my refund ,they don't take my calls anymore or call me back .This clear fraud or theft I will be laying criminal charges regarding this matter.Kept on giving me the run around and now ignoring me
0 replies
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1 Star
5 (100%)