ZO
Zahir O
Active since Jul 2011
7
Reviews
0
Industries
Reviews
7 reviews5 months ago
Excellent Windows & Doors
I had my whole house done with them and I was very happy with the service and products.
0 replies
25 months ago
Demands made for payment but not willing to provide details.
My dad had an account that was apparently handed over to vericred. ( Details will be supp**** directly) I received a call this morning regarding this so called unpaid account, however when I asked for the details I was told this cannot be provided to me as I am not the "responsible person" How can I assist in verifying or seeing that the account is paid if you want me to be involved but refuse to send me details of anything. Surely that's ********* and I would not be comfortable in assisting to sort such an account out WITHOUT receiving the supporting documentation which shows the account handed over, communications being send before additional charges were added, as well as proof of payments that have been done already on this account as I am sure and according to path care statements certain payments have been made.
56 replies
95 months ago
Billed for service thats not working?
For almost two months now I have an issue with my telkom account whereby a call has been logged and nothing being done. While on hold for ages a recorded message repeated says that if they is an issue whith the line then Telkom do not bill you. Here I have an issue for all this time and Telkom is still billing me in full. I dont mind being billed in full as long as my issue is sorted but how can Telkom bill for a service that they confirm is not being delivered?
53 replies
114 months ago
Absolutely poor service for business account
<p>For months now we have been requesting a statement from Standard Bank Meyerton and have had no luck as the statement never gets send. So today my wife goes in to the bank and firstly recieves a very cold attitude from the busineess banker who did not seem interested in helping us out. When told that we require a statement she was first told to get one from enquiries, when explained that we require a statement older then 3 months it was then said that we should take it off internet banking, Finally after being explained that we require an original bank statement my wife was told that it was send and he banker explained to my wife how to open this e-mail. On this point we have recieved many statements not only from Standard bank but many other companies and have no issue opening or seeing these statements. If one is send to us we will be able to open it and save the time of having to go into the bank and go through such cold attitudes for a service that we pay for and are charged various fees on a monthly basis. </p> <p>Secondly the only reason we have to go into the bank itself is because our bank statements gets send to a home street address. Despite bringing this up various times this has not changed. Now when it is mentioned to the banker she says that its impossible and we must prove that the statements are being mailed to our street address (where the post gets put into the gate for anyone to take which does not help in keeping our information discreet).</p> <p>If these statements were beinbg e-mailed to us there is no need to request for one and pay for it each time as well.</p> <p>Being with standard Bank for a while now its strange to see the service detroriate to such an extend as with the previous banker although we hardly had interaction, each time was a very pleasant experience, where as now we feel hesitant to contact our business banker regarding our own account due to such an attitude. Maybe its time to start looking at other banks who are friendlier with customers...</p>
56 replies
125 months ago
Due to Telkom Staff Mistake I must suffer
ON the 21st Nov 2015 I was contacted by Telkom regarding an upgrade to my line which I had accepted as a month to month basis. Upon capturing the request a Telkom staff member as listed above made a mistake and put me on a 24 month contract despite the request stating that this is a month to month request.<br> Now because of this mistake no one at Telkom can remove the contract without me having to pay a penalty. Its been almost two months and no one at Telkom seems to be able to assist. I have send various mails and spend hours on the phone because of Telkoms mistake but they not willing to help.<br> Why is it that in order to get service a complain must be lodge with ICASA or a letter must be send to the Board of Directors. Why cant the staff that made the mistake accept their fault and just fix it. The person whose mistake this is should be the one to go through this hassle not the person paying the bill. <br> IF there is anyone who can assist I can gladly show them the request is for a month to month and not a 24 month contract. <br> <br>
75 replies
128 months ago
Fault not fixed since May- 5 Months
I have an outstanding fault on my line which has been opened in May 2015. We are now in October and my line speed has deteriorated to unacceptable levels. I have a 4MB uncapped line and cannot even connect at 1MB at the moment. I had logged an initial fault in May but since that call has not been closed I cannot even log another call. <br> Telkom definately does not have acceptable levels or even processes to monitor their nservice or else surely a call logged in May whould have been resolved by now.<br> Please can someone help as this is really ridiculous. The fault that is still open is 258CTK300515
75 replies
134 months ago
Pathetic Service / Misleading Information
My wife has recently bought a dress for my daughter from the the above company. Initially everything seemed to have gone well up until the time when the delivery was to be made. Firstly the delivery was late as the supplier was busy taking photos and could not send the parcel accordingly. Then the parcel was send and we were advised we will receive it the next day.<br> The dress did finally come...a week later and the size was not correct which was really disappointing as the dress arrive 4 days before the function where it was suppose to have been worn. The company takes no accountability for its mistakes and therefore we had to spend on another dress as this one cannot even be used.<br> Watch out if you dealing with such companies and as far as possible do not make payment until your goods has arrived and is correct.
0 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (42.857142857142854%)
1 Star
3 (42.857142857142854%)