JR
Johann R
Active since Aug 2011
4
Reviews
0
Industries
Reviews
4 reviews26 months ago
Terrible service from Honda Tygervalley / Honda South Africa Technical
My 2015 Honda HR-V has been at Honda Tygervalley for the past three weeks now to solve an intermittent jerking issue. During this time, I have had to make use of Uber to get to and from work every day. Together with the fact that I am not updated regularly on any form of progress or lack thereof from either Honda Tygervalley or Honda South Africa Technical, I have also not been offered any alternatives in the form of a courtesy car etc. Using an Uber service every day is just not sustainable. In addition, the MEKOR SUPER COVER V8 WARRANTY purchased with the vehicle, expires on the 7th of March 2024. I really am at wits end about the situation, and I feel like there is no priority on Honda's side to sort the issue. I have been a Honda customer for years now, but this experience has me doubting my brand loyalty. At this stage, I am also considering making contact with the Motor Industry Ombudsman for guidance.
0 replies
27 months ago
Complete lack of support
This company handles resales and support on behalf of Vodacom. CoActivate never answers to queries. Absolutely pathetic.
0 replies
28 months ago
Attempt to upgrade my Vodacom contract online
I submitted a request to upgrade my contract on the Vodacom website on the 27th of December. Ever since that date it only displays a 'order processed' message on my profile. After numerous calls to the online team at Vodacom (who clearly were too lazy to provide professional customer service) , no one has bothered or even been able to rectify the issue with my order which hasn't gone through. Even after being referred to Coactivate (who assists with support and sales) , nothing has been done. Today, the 3rd of January, I still don't know what the status is. Pathetic. So much for trying to upgrade online to save you the trouble
200 replies
28 months ago
Attempt to upgrade contract online
I submitted a request to upgrade my contract on the Vodacom website on the 27th of December. Ever since that date it only displays a 'order processed' message on my profile. After numerous calls to the *********** online team at Vodacom (who clearly were too lazy to provide professional customer service) , no one has bothered or even been able to rectify the issue with my order which hasn't gone through. Even after being referred to Coactivate (who assists with support and sales) , nothing has been done. Today, the 3rd of January, I still don't know what the status is. Pathetic. So much for trying to upgrade online to save you the trouble.
0 replies
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4 (100%)