DE
Dennis E
Active since Sep 2011
3
Reviews
0
Industries
Reviews
3 reviews49 months ago
Afrihost - Unacceptable disgusting service
I have had a request to move my fiber line to our new place since the 16 March 2022 and the service has been disgusting. They never seem to get it sorted and there is always another excuse why it is not working. Yesterday they closed the ticket, yet I still have no internet access - now they making it Link Layers issue. If I connect straight onto the ONT with a network cable the link works - the minute I put in Afrihost router with Wi-Fi connectivity, there is no internet break out. Whose problem is this??? Unacceptable disgusting service
0 replies
89 months ago
Pathetic Customer Service - from Online Auto Spares Company
I would never deal with this auto parts dealer if they were the last on the planet. They are rude and arrogant. Our company deals with many suppliers and courier companies and never have I had such bad service from a company. I give the same address to all our courier companies and they all find our company with no issues. After 4 mails and sending JCT Autoparts Midrand my Google Map co-ordinates and the URL, they still asked me for my address. They then told me the order was cancelled because I breached the T&C of there contract because I gave the wrong address and that I had to reorder if I wanted the oil pump. I asked them if they were joking... here is their response... "Nope, as per our terms and conditions that you agreed to orders with incomplete address will be cancelled. It is total unbelievable that i had to send so many emails just to find out what area you are in. Good luck importing a 1400 item from China" It no point did I say I was ordering the parts from China... what I said is we order equipment from China and give the same address and we always get our shipment. Anyway... I got an oil pump from our local auto shop... Can't believe the audacity of this crowd... STRONGLY SUGGEST... never use this online company. Their service is pathetic.
0 replies
106 months ago
Shocking Service - won't use again
They phone me at 4pm to change my 6am next morning flight to tell me that they e-mailed me to tell me the flight plans changed. What type of service is this? Something as important as a business trip, with prearranged meetings for two days, back to back. Very unprofessional and will never use again.
61 replies
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