Active since Sep 2011
<p>I went to Sausage Saloon in Northgate. I orded a Chili Lamb meal. When I get back to work I cut the hot dog and noticed that the sausage was not cooked, the meat on the inside was raw and soft. How can you possibly sell that to the customer.</p>
I would like to bring to your attention that I had a debit on my account on Friday the 19-06-2015 of R280.00. I called in on Friday and left an urgent message with Nicolette who was extremely rude, to call me back. It is now Monday and I have yet to hear from you. I sent an e-mail to one of the Directors and am still waiting for a response. Please advise urgently before I take legal action. I will explore all avenues to expose these types of practices. I expect a call immediately.
Last year August I made a purchase THREE STONE EMERALD CUT CZ ACCENTED RING from a seller on the Bid or Buy website. When I made the purchase I informed the seller that I am in the Northgate area. The seller sent the item to the Yeoville branch. I then informed the seller that I am nowhere near Yeoville. The seller informed me that I need to contact the post office and make the arrangements to have the parcel sent to Northgate, when I contacted the post office they informed me that the person that sent the item would need to make the changes. I then informed the seller of this and they said to me that there is nothing they can do and that I would need to go to Yeoville and pick up the item. They then informed me that they will not refund me because it is not their problem that the product was sent to the incorrect post office. I have e-mailed the BOB department and have got no positive feedback regarding this. It has been 6 months and I have not received any feedback or item. Can I please some sort of feedback regarding this.
A debit order recently went off my account from Nedbank (Nedic), I then contacted the number that was provided on my online banking. I spoke to +-5 people. The first 2 people told me that they will transfer me to the Nedic department, the 3rd person told me that there is no such department like the Nedic department, she advised me that I need to contact my bank and get a user code and sequence number. I then did that. I phoned Nedbank again and was advised that I need to call my bank again and tell them to log a trace on some system. I then informed that I would like to speak to her team leader or manager, I was kept on hold for 10 minutes, then the call was cut. This is the by far the worst customer service I have received. I then speak to a Team Leader only to be given a number for Ned Insurance that DOES NOT EXIST...
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