Active since Sep 2011
Staplex is a terrible and unprofessional plumbing company, use them at your peril. Around 18 September 2025, I experienced a burst geyser which was leaking water into my ceiling. I contacted Staplex and they send one of their plumbers on site, who arrived at about 23:00 accompanied by his girlfriend. After checking the leak, in less than five minutes later he came out of the roof, assuring me he has stopped the water supply. I immediately made payment but a day or two later, the water continued to leak from the roof and more than a month later, I’m struggling to get the company to come fix their mess.
Enter into contract with this company at your own peril. Their after sales extremely sucks. No one is available to answer queries, no contact number , just a chat space with no one to attend to.
Dial Direct operates insurance business in an unscrupulous manner. First they arrogantly and unfairly refuse to honor my claim, once the Ombudsman finds in my favour, they refuse to reimburse me the full cost of repair. Join at your own Risk.