JM
John M
Active since Oct 2011
8
Reviews
0
Industries
Reviews
8 reviews9 months ago
Disgusted!!
I made a booking for a vehicle in Cape Town. I live and work on a farm in South Africa. I am a South African Citizen. Yet, because I do not have any Utility Bills on my name (BECAUSE I WORK ON A FARM, which I do not own), you refuse my rental! Ridiculous!! This means that anyone renting a property, living in an informal place, residing at their place of work, or for any other reason why you cannot provide a Utility Bill in your own name, CANNOT RENT from these people. I have the money. I can pay. I made the booking. I am flying in to Cape Town from Johannesburg. I am not an ******* immigrant or something, yet these people treat you like dirt!
0 replies
13 months ago
Naked has affordable...
Naked has affordable pricing and their Customer Service is absolutely EXCELLENT!
53 replies
49 months ago
Excellent!
Excellent service. Excellent prices. The absolute best place to shop online!
0 replies
71 months ago
False advertising and lies
Purchased and paid for glasses in January 2020. Still waiting for the delivery in June 2020.
0 replies
78 months ago
Excellent Service
Went to MTN Dundee to apply for a new cellular contract. Quick and effortless. Well done, and special thanks to Roxan Singh for providing wonderful friendly service!
105 replies
78 months ago
Excellent quick service
Great and quick service on applying for an new contract online. Delivery was quick too! Stunning!
105 replies
78 months ago
Disappointed.
I ordered a pair of glasses from Optically on 23 October 2019. By 25 October 2019, the status of my order had not changed, I left it initially but then decided to contact support@optically.co.za The response was that they did not get my prescription. So, I sent a copy of the actual optometrists prescription via email. Finally, my order status started changing. I received my glasses on Monday, 25 November 2019. The left lens is incorrect and confirmed to be incorrect by my optometrist. I've tried making contact via email to support@optically.co.za but I am being blind-sighted by the company. I emailed to indicate that the glasses were faulty, and received a "corporate response" asking me if I am happy with my glasses. They didn't bother to read my message. How do I return these glasses? How do I demand a refund or replacement (with the correct prescription)! When I received the glasses there was no indication on any documentation of the manufacture of the glasses nor any indication of what these lenses are set to. EXTREMELY bad service in my opinion. So many many things have gone wrong with the ordering and supply of these glasses that I will never again order via them.
0 replies
110 months ago
False advertising
<p>Good day.</p> <p>1. 15/02/2017 - I went to MTN Dundee to apply for a new contract. MacBook air was on offer with 1GB of data and a small router.</p> <p>2. 17/02/2017 - I returned to the store in the afternoon, to be told "maybe next week".</p> <p>3. 20/02/2017 - I returned to the store in the afternoon, to be told "maybe later this week".</p> <p>4. I went back to the store four times in the following two weeks.</p> <p>5. By Friday 03/03/2017 I had had enough. I sent an email to ********** and ********** <p>I mentioned that it had taken two weeks to find an item which was advertised. If there was no stock, they should have told me that. Then I would have gone to an iStore and just bought the thing there. But they kept on. I requested to cancel my new contract request </p> <p>6. 09/03/2017 - 10H49 I sent an emailed request to cancel my application, as I was on my way to Durban the next morning to go and purchase a computer. I received a response at 12H05 that the MacBook was in store and I could collect.</p> <p>7. I received the MacBook, and opened it in store. It was working.</p> <p>8. As I left the store, the MTN consultant said "enjoy the 30 gigs". Referring to the free 30gigabytes data that comes with a new LTE device on the MTN network. I commented that I had forgotten about that.</p> <p>9. I took everything home, when my first disappointment was realised. The Router was nowhere to be found. They gave me a USB modem. 1st strike. Not as advertised.</p> <p>10. I had to break out the SIM card from its housing and install it in the modem myself. Bad service. I would have refused the modem if I had known there was a modem in the box and not a router. I wanted a router because I have many other WIFI enabled devices that I wanted to link together via the router.</p> <p>11. When setting up the MacBook, it required an internet connection. So, I plugged in the MTN modem and got the machine set up. The MacBook also had numerous updates which it wanted to do. Thinking about the 30Gb free data, I set the updates to download and left the machine to do it's thing.</p> <p>12. Later that evening I received an SMS stating that my account was over 75% of my credit limit. That was odd, but I left it. Then on the Saturday morning I discovered that my phone had been soft locked and that the MacBook had stopped downloading in the night.</p> <p>13. Not being able to even call MTN, I had to go back to the MTN store. AGAIN!</p> <p>14. Upon enquiring, they told me that my account had data charges because I went over my usage limit. I said, NO WAY! You told me that I had 30gigabytes of data???</p> <p>15. I received my account from MTN. This MacBook Air 11.6 advertised in February 2017 for R750.00 or R780.00 per month with a 1Gb per month router is costing me R1,100.00. And that includes R219.00 before VAT in data charges, which the equipment requested / needed to download to operate.</p> <p>16. The absolute top end of this is, I requested the line to be "top-up" or "prepaid" or whatever. No data, no business. I did not want a credit line!</p> <p> </p> <p>Before this goes on any longer...</p> <p>How do I cancel this contract?</p> <p>What rights to I have as a consumer?</p> <p>I feel really cheated in this entire affair.</p>
112 replies
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5 Star
4 (50%)
4 Star
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3 Star
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1 Star
4 (50%)