NN
nozipho N
Active since Oct 2011
7
Reviews
0
Industries
Reviews
7 reviews8 months ago
Terrible Service and Missing Item from the Online and Evaton Branch
I am extremely disappointed with the service I received at Clicks Online and the Evaton Branch. I purchased the Vigro promotion (buy 3, pay for 2), but only received 2 items. When I went to collect my order, I was made to wait for more than 30 minutes, only to be told that they could not use the OTP I had been given. After waiting another week to finally receive my products, one item was still missing. This has been one of the worst customer service experiences I have ever had ,unprofessional, frustrating, and unacceptable. I am very angry and frustrated that after paying for a promotion, I still did not receive what I bought. I expect Clicks to resolve this urgently and provide the missing product without any further inconvenience.
0 replies
19 months ago
Bad service
Whatever you do, avoid Vox as a service provider—save yourself the stress, time, and money. My experience with them has been nothing short of disappointing. I work from home and have been left without internet for days at a time. Their technicians are unreachable, and if you manage to get through, they’ll hang up on you. When it’s not them, it's Telkom. I’ve already decided to cancel my contract, but I'm stuck enduring this nightmare until the end of October. Meanwhile, I'm forced to spend more money to stay connected for work, while they have no problem collecting their fees. Please, don’t waste your money—run.
106 replies
24 months ago
Displeasing services
I must express my deep disappointment and dissatisfaction with the recent treatment I have received as a longstanding client of FNB. Having been with FNB for over a decade, I have always held your institution in high regard, but recent events have shaken my confidence to its core. This is to address an issue that has left me profoundly frustrated and concerned that a significant sum of my money has been captured and withheld *******ly for over 30 days. As a client who has entrusted FNB with my financial affairs for such a substantial period, this is utterly unacceptable. What troubles me even more than the financial inconvenience is the manner in which this situation has been handled. The lack of urgency and transparency in resolving this matter reflects poorly on the values and commitment to customer service that I have come to expect from FNB. It is evident that there are individuals within your organization who do not value the importance of maintaining strong relationships with loyal clients. FNB has failed to take immediate action to rectify this situation. My funds have not yet been released , and measures must be implemented to ensure that such negligence does not occur again in the future. If those responsible for handling client accounts are unable or unwilling to fulfill their duties competently, then it is imperative that FNB takes the necessary steps to hire individuals who are capable of upholding the standards of professionalism and integrity that clients deserve. I really whish this matter is addressed with the urgency and seriousness it warrants. Failure to do so will leave me with no choice but to explore alternative avenues for banking services. I value the relationship I have had with FNB over the years, but my confidence in the institution has been severely shaken by this experience.
106 replies
58 months ago
Bad service
MANCOSA is a such a waste of time I regret registering at this institutions. Their service is terrible and one can hardly get through to their offices as their telephone lines are always busy!! When you do eventually reach someone they are unprofessional, arrogant and rude. i have lift so many massage's and email with no response. how is it that a person who is a client has to constantly beg for service. My advise is go so where else and don't waist your money and tie with Mancosa
0 replies
59 months ago
Bad service and no assistance.
I advise anyone that wants to study not to look at Mancosa. their service is bad and horrible, you send emails and get no response, they are just running a money making skim. I really wish that i could have read all this reviews before taking my money and putting it in a been, My next step is to complain at the department of higher education because they are running a business of reaping people off.
106 replies
98 months ago
BAD SERVICE
i am very with fnb as there service is very poor. i am not able to use there stupid app and i cant buy even airtime on my phone because they decide that my daily limit is R5 i think someone with in fnb want to create frode in my account know i know why everyone i know i leave fnb. i am very agrey cause i cant even give them a call as i cant by airtime with my own money. STUPID STUPID
53 replies
136 months ago
bad customer service
my mother is 67 and she had an account with sales house which was taken over by edgas. she been with them for more 20 years, and know they can not continue her account because she does not have a bank account, she is a pensioner what would she use a bank account for.<br> that is a good way of saying thanks for nothing with the business you brought to us.<br> no wonder why people are no longer buying in this stores, they have lost me as well.<br> bad bad bad service.<br> thanks for nothing.
77 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
6 (85.71428571428571%)