KM
Kashmeer M
Active since Oct 2011
6
Reviews
0
Industries
Reviews
6 reviews31 months ago
Excellent Service from Central Developments
Recently purchased a new home through Central Developments. The Sales Team has been exceptional and provided me with such great service. The process was simple and smooth sailing. Huge thanks to Etienne and Benny - you guys are definitely an asset. Keep up the excellent work!!!
131 replies
33 months ago
POOR, PATHETIC SERVICE FROM RMB PRIVATE BANKERS!!!!!
Good Day RMB I am a loyal client for many many years. I have Savings, Insurance and Investments with RMB. I have app**** for a Home Loan with RMB and the service to absolutely ridiculous!! I have dealt with the following *********** staff. Hannah Amoah Mvelase, Kwanda Mohlangani, Mc-Millan Firstly my loan amount on the Approval letter was incorrect. A mistake made by RMB - they clearly don't read and check documents before sending to customers. Then it took days for them to fix this. No new approval was sent until I followed up with them. There was not ONE call or email sent by anyone of the above staff. I had to call, email and leave messages via secure chat for someone to call me with feedback. You are treated like a piece of TRASH!!!! McMillian is now on leave. No communication sent to inform me. No one taking over from him etc. ALL contact numbers on private bankers details are ALWAYS OFF!! You can never get hold of anyone telephonically. All email replies I received was between 8-9pm when I'm in bed. How long more do I need to wait for an interest rate??? I spoke to Std Bank and they are so much more efficient, smarter and quicker. They actually value their customers!!!! Its so sad that the bank you bank with actually doesn't care about you!!! All they want is your money and when it's time for them to help you they disappear into thin air. Please request for a Manager to contact me with feedback by COB today. My husband purchased 2 New properties' and moves to Std Bank because of the same - Go check your records!!!!!! Disgusted and I will never ever ever recommend FNB to ANYONE!!!!!! Now it makes sense as to why your Staff Turn Over is so high - there are always people leaving and moving out of FNB 078 479 5467
60 replies
35 months ago
OLD MUTUAL DEBITED ME IN ERROR & NOW REFUSES TO REFUND ME!!!
MOST DISGUSTING TO DEAL WITH OLD MUTUAL I have been a loyal customer with Old Mutual for more than 25 years!!! I have 3 Investment Accounts. Not once during this period did my debit order ever bounce!!!! After reviewing my Investment Policy, the interest was not worth it at all. If you keep aside money every month, you will earn a much higher interest with your Bank. After cancelling my Policy, Old Mutual then debited my account in ERROR AGAIN on 2 MAY 2023. I have been calling and emailing OM for my refund. With no valid response. No one can tell me when my refund will be processed. I spoke to the following *********** useless staff members: Ryan Herman Celeste Nero NOSIPHO NOGAGA Wendy I asked Wendy to speak to her Manager, she made me hold on for 30 minutes hoping that I hang up. It took her 30 minutes to come back and tell me that her Manager is not available. Ayesha and Jason were also not available, how ironic. I asked for their surnames, contact number OR email addresses and refused ALL. So how will a client escalate a matter or assistance? Wendy does not even know who the CEO of OM is? Educate your staff PLEASE. I am a National Claims Manager at Europcar and am always willing to assist Old Mutual with their queries. It's amazing that now when I need assistance from OM, its so difficult that I had to resort to Hello Peter. It was great when you took my money all these years but now its so frustrating to deal with you!!!! This is 2023, there is no need to wait 20, 30, 80, or 100 days for a refund. OM made an ERROR, you debited me in ERROR so refund me. That is all I'm asking, please process my refund ASAP for the error you made. My ID No: **********088
0 replies
35 months ago
MOST DISGUSTING TO DEAL WITH OLD MUTUAL
I have been a loyal customer with Old Mutual for more than 25 years!!! I have 3 Investment Accounts. Not once during this period did my debit order ever bounce!!!! After reviewing my Investment Policy, the interest was not worth it at all. If you keep aside money every month, you will earn a much higher interest with your Bank. After cancelling my Policy, Old Mutual then debited my account in ERROR AGAIN on 2 MAY 2023. I have been calling and emailing OM for my refund. With no valid response. No one can tell me when my refund will be processed. I spoke to the following *********** useless staff members: Ryan Herman Celeste Nero NOSIPHO NOGAGA Wendy I asked Wendy to speak to her Manager, she made me hold on for 30 minutes hoping that I hang up. It took her 30 minutes to come back and tell me that her Manager is not available. Ayesha and Jason were also not available, how ironic. I asked for their surnames, contact number OR email addresses and refused ALL. So how will a client escalate a matter or assistance? Wendy does not even know who the CEO of OM is? Educate your staff PLEASE. I am a National Claims Manager at Europcar and am always willing to assist Old Mutual with their queries. It's amazing that now when I need assistance from OM, its so difficult that I had to resort to Hello Peter. It was great when you took my money all these years but now its so frustrating to deal with you!!!! This is 2023, there is no need to wait 20, 30, 80, or 100 days for a refund. OM made an ERROR, you debited me in ERROR so refund me. That is all I'm asking, please process my refund ASAP for the error you made. My ID No: 8511280115088
53 replies
88 months ago
Dishonest Construction Company
We hired a builder named Muzi (Banike Development Services CC) in September 2018 to do some renovations at home. He goes under Banike training centre on his company docs. He has never met any of his deadlines as initially promised. A project that was promised completion in 1 month took 3 months but only 50% complete. He asks for payment upfront before moving forward or doing anything. We have paid him R50000 in advance than we should have as he was supposed to do further renovations. He misleads on his quotations and changes the amounts as and when it suites him. He also uses the cheapest labour and materials. Since then he does not answer his phone nor replies to any messages. I have tried making several attempts to contact him with no success. I do not recommend that anyone uses him or his business at all. His quality of work is very poor and he never is on sight or pays his workers as they are always asking us for taxi fare and payment. He is dishonest and a thief.
0 replies
92 months ago
Furious Mom
My child joined Opti-Baby on 10 July 2018 and this has been the worse decision I have made in my life. First Incident: I fetched my baby there was a red bruise/mark on his head. I tried calling when I got home at 18h30 to find out what happened, however, it was after hours so I didn’t expect an answer. I let it go…. Second Incident: 16th July, the ladies informed me that he got hurt on his head and he had a blue bruise. - They did not know how it happened - They did not know when it happened They told me he could have possibly hurt himself with a toy while playing. He plays with toys at home all the time, SUPERVISED, and this has never happened before. Not sure what kind of toy could have caused such a bruise and go unnoticed by the ladies. Apparently he also did not cry. I request to view the video footage so that Opti-Baby and myself and determine what happened. The Manager failed to provide me with the video footage. Leandie apparently viewed the video footage herself and could not see when or how it happened. Her response was the below, : We apologise sincerely about incidents that occurred on Friday and yesterday as we always ensure that our children/babies are safe and happy. This is the standard response I receive. If they do strive to ensure that the babies are safe and happy. How can you claim this, if you never live up to this? Third Incident: 11 September, when I collected baby, I was advised that he got hurt while playing outside. Again, they cannot tell me how it happened. They took my baby outside without sunblock or a sunhat, put him on a bicycle and he got injured on his eyelid, head and face. Is this a suitable activity for a 9 month old baby? Again they have no answers for me. Portia was the lady responsible for the injury. When asked why they did not contact me to inform me about this, they said the Manager Leandie asked them not to call me as it was a "small incident" When I spoke to Leandie that evening, she wasn't even at work when it occurred, What a joke and an absolute lie from the teachers. How can I trust them if they cannot even get their facts correct? Baby joined on 10 July and on 10 September they was a re-confirmation fee of R600 for 2019!! Really!!! Opti-Baby is a money making scheme!!! They do not care for the babies! it is purely about money money money!!!!! I require the following: - A meeting with Tanya to discuss these issues - Video Footage on each event and an explanation from the teachers - The teachers qualifications - How many kids are in my child' class? - How many helpers are there? - Why do the helpers change by the hour? - Why are the cameras off at certain times were cannot see the kids? My husband wasted his time to go in this morning as Portia was not there. Maureen advised me that Portia will be in by 6am today. Leandie moved my child out of his class as they got new babies. When we joined 2 months ago, we clearly asked if he can remain in the Baby Class until the end of the year and she said YES. Another promise she did not uphold. Opti-Baby uses the camera's to claim that they offer excellent service. They don't even have Data at times for the cameras . Their Staff are inadequate and not fully trained in their jobs They claim the kids are watched over all the time however, they cannot tell me how any of the incidents occurred? Their staff members also do not have Leandies personal cell number or Tanya's. This is just a blatant lie!! I have received no call or explanation about how the incident occurred? No apology or call from Portia!!! Just a whatsapp message from Leandie. Opti-Baby is all about MONEY and do not have the necessary s****ed staff to look after th kids. I want senior mananegment and Tanya to get involved in resolving this and nothing seems to be done!! When will they stop injuring and hurting the kids???? Really Upset and Frustrated Mom
0 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (33.333333333333336%)
1 Star
3 (50%)